Lee, the most interesting part was trying to follow the enormous attendee Chat that was going on on the side while the presentations were going on (you can't see the chat as part of the video itself).
As for the speakers, they were instructing us on the most important things:
- Proper ventilation
- Proper social distancing between clients and clients, clients and staff, and staff and staff
- Proper hand washing (don't wear gloves as they provide a false sense of security - just wash your hands a lot, unless you're dealing with food or disinfecting an area.)
- Frequent cleaning and disinfection
- Wearing masks
Many of the speakers repeated these instructions. One interesting thing was that they were very specific that face shields shouldn't be worn alone; they can be worn as a complement to masks but the masks are the most important face covering.
In the attendee Chat, workers from all different tourist sectors had so many questions. Some of the most repeated themes were:
- The Xunta has said that all business owners in the tourist sector in Galicia will need to go through an obligatory course. People were asking where and when the courses would be available. The Xunta answered they're still in the process of planning that course, but we in Galicia will need to take the course when it's available. Not sure if you have any similar requirement, Lee.
- So many workers had questions about what exactly to do if a worker or a client is sick with COVID-19 and in the establishment. Seems like the manuals aren't very thorough in their guidelines about that. Questions were raised such as: does the whole establishment need to close for 14 days? Or can they stay open? And/or do hotels and albergues need to impose a quarantine on the infected clients and who would pay for that? The Xunta did not get to answer these questions.
- And people had questions about how often they needed to wash curtains, fabric chairs, etc. Again, the Xunta didn't have time to answer these.
If they update the manuals at some point, it will be interesting to see if they include some of these pointers.