22nd May Flight FR372 from UK is cancelled

[Mike_blake]

Just letting you know in case you was on it, due to French ACT strike...

 

[Charlie11]

Ryanair cancelled my flight (this afternoon) for Tues.22nd May from London to Biarritz. I was looking forward to commencing my Camino on 23rd May. They sent a text msg advising to re-book but it's impossible to book another flight online with them, they don't answer the phone (on hold forever) nor are they answering web chat - what a lousy airline. Other options of getting to Biarritz are now very expensive. So disappointing but I'll get there.

 

[Mike_blake]

Hey Charlie, did you get an email with an option to either re book or cancel?

 

[Charlie11]

Hi Mike, I received a text with option to

 

[Mike_blake]

Hi Mike, I received a text with option to

Yep, I think the link in the text would have sent you to their site with the options, if you have a smart phone, and put in your booking reference and email address.... it allowed me re book at no charge... I would be disappointed if it doesn, of course we have had to re book transport, hotel at SJPP and our first 2 hostels. But, like you said, you will get there... best of luck Charlie and hope you get it sorted swiftly!

 

[Charlie11]

Oops looks like the whole message didn't go (probably used up all my data on hold to Ryanair) they sent a text to rebook but this was impossible & impossible to reach them. I didn't want to rebook until I spoke to them, to check if they could put me on a flight next week, as other options to Biarritz were so expensive at this late stage, but this wasn't going to happen. I've just booked a flight via Madrid.

 

[Mike_blake]

Oops looks like the whole message didn't go (probably used up all my data on hold to Ryanair) they sent a text to rebook but this was impossible & impossible to reach them. I didn't want to rebook until I spoke to them, to check if they could put me on a flight next week, as other options to Biarritz were so expensive at this late stage, but this wasn't going to happen. I've just booked a flight via Madrid.

Ok Charlie, best of luck on the whole Camino adventure and hopefully will see you on the trip, buen Camino!

 

[Charlie11]

Thanks Mike Im happy for you but a tad disappointed I couldn't re-book another flight. The wifi here is playing up & I don't have a local SIM card just my Australian devices. I've not long received the email which appears a lot easier to rebook.Thanks for your good wishes and best of luck to you too.
Buen Camino