Saw this today and thought it might be a good tool for those pilgrims wanting to report incidents while on the Camino with this app. Android or iPhone.
This app is made my the Interior Ministry (Ministerio del Interior).
https://alertcops.ses.mir.es/mialertcops/
From their website:
What is AlertCops?
AlertCops is a citizen security alert system of the State Law Enforcement Authorities (FFCCSE in Spanish)
The goal is to create a universal access to every public citizen security service, so any person, regardless their language, origin or auditory or vocal disability, can send to the State Law Enforcement Authorities (Police and Civil Guard) an alert about a crime or security incident whether they are victims or witnesses of such.
Once the registration process is completed and the access validated by a code that will be sent via SMS to the mobile phone number provided, the application will show a home screen with the following options, which may be selected by clicking the corresponding icon:
This service allows a citizen to send an alert from a mobile device 'smartphone' straight to the police bodies in a simple an intuitive manner, so they can be assisted quickly and efficiently.
AlertCops' benefits are:
Download here:
Android:
https://play.google.com/store/apps/details?id=com.alertcops.app
iPhone/iPad:
https://itunes.apple.com/es/app/alertcops/id897454254?mt=8
How does it work?
Once the registration and validation process has been completed, the user will access the main menu. You will have to provide your main details again when the app is uninstalled or if you change your mobile device.
From the main menu, you can raise a new alert by choosing the icon which best describes the situation that is going to be informed. Then, you will be required to provide some additional information: where, who and when has happened the incident. Finally, it is requested to confirm the submission of the alert, which will be forwarded to law enforcement together with the registration data and geographical location. In addition to this, it is possible to raise a test alert from the main menu. This feature has been created to verify that the service is working properly. You can also request information via chat or call the nearest emergency dispatch center (Police or Civil Guard)
By pressing the CHATS icon , the sytem will display the ongoing alerts, their status, the messages that are linked to them, and the chat with the agent (if this has been the case). The chat feature can only be enabled from the emergency dispatch centre. Once the alert has been managed and closed, the chat will be disabled.
From the MAP feature, you can test and verify the location and accuracy level which is going to be shown by the mobile device
The MORE button gives you access to additional features such as the possibility of consulting and modifying your personal data, displaying the user guide, FAQs and legal conditions.
If you have any questions or incident with the service or with the use of the app, you may contact us by alertcops@interior.es
User name and password
Your identification is DNI, NIE or passport with letter. This information is only compulsory when you finish your registration and first access or when you remove the app. You can request a new password since access screen if you forget it. The new password is received by SMS. You can change the password in My Data option.
The application does not allow simulated locations
AlertCops checks your configuration to Android. You can handle this option in Settings – Developer Options
Incorrect access, do not receive SMS
When you do not receive the validation code, check the number of SIM cards you have with you mobile phone. The message is only received in the main card in the contract.
Incorrect mobile phone number in your registration
If you write an incorrect mobile phone number in your registration, you will run AlertCops. In the main screen, write you identification, password and your correct mobile phone number. After that, you get a new SMS with a new code to access. When you don’t remember your password and your mobile phone number is incorrect, please contact to alertcops@interior.es
Use AlertCops in several devices
Three devices can be associated with the same identification number and password. For example, you can give other devices with your user to a son, grandmother, etc. The association happen when you access in a new device using your identification number, password and the new mobile phone number. You can handle this information in the section My AlertCops
This app is made my the Interior Ministry (Ministerio del Interior).
https://alertcops.ses.mir.es/mialertcops/
From their website:
What is AlertCops?
AlertCops is a citizen security alert system of the State Law Enforcement Authorities (FFCCSE in Spanish)
The goal is to create a universal access to every public citizen security service, so any person, regardless their language, origin or auditory or vocal disability, can send to the State Law Enforcement Authorities (Police and Civil Guard) an alert about a crime or security incident whether they are victims or witnesses of such.
Once the registration process is completed and the access validated by a code that will be sent via SMS to the mobile phone number provided, the application will show a home screen with the following options, which may be selected by clicking the corresponding icon:
This service allows a citizen to send an alert from a mobile device 'smartphone' straight to the police bodies in a simple an intuitive manner, so they can be assisted quickly and efficiently.
AlertCops' benefits are:
- To offer a new communication channel between citizens and the FFCCSE, in addition to the already existing
- To provide foreigners, visiting or living in our country, with a channel in their own language to access to the security emergency services
- To improve the citizen response times and the information process
- To speed up the information and response demand protocol, obtaining the support seeker's information from the very beginning, such as: location, type of incident or any other relevant information
- To guarantee the accessibility to these services to people with communication disabilities.
Download here:
Android:
https://play.google.com/store/apps/details?id=com.alertcops.app
iPhone/iPad:
https://itunes.apple.com/es/app/alertcops/id897454254?mt=8
How does it work?
Once the registration and validation process has been completed, the user will access the main menu. You will have to provide your main details again when the app is uninstalled or if you change your mobile device.
From the main menu, you can raise a new alert by choosing the icon which best describes the situation that is going to be informed. Then, you will be required to provide some additional information: where, who and when has happened the incident. Finally, it is requested to confirm the submission of the alert, which will be forwarded to law enforcement together with the registration data and geographical location. In addition to this, it is possible to raise a test alert from the main menu. This feature has been created to verify that the service is working properly. You can also request information via chat or call the nearest emergency dispatch center (Police or Civil Guard)
By pressing the CHATS icon , the sytem will display the ongoing alerts, their status, the messages that are linked to them, and the chat with the agent (if this has been the case). The chat feature can only be enabled from the emergency dispatch centre. Once the alert has been managed and closed, the chat will be disabled.
From the MAP feature, you can test and verify the location and accuracy level which is going to be shown by the mobile device
The MORE button gives you access to additional features such as the possibility of consulting and modifying your personal data, displaying the user guide, FAQs and legal conditions.
If you have any questions or incident with the service or with the use of the app, you may contact us by alertcops@interior.es
User name and password
Your identification is DNI, NIE or passport with letter. This information is only compulsory when you finish your registration and first access or when you remove the app. You can request a new password since access screen if you forget it. The new password is received by SMS. You can change the password in My Data option.
The application does not allow simulated locations
AlertCops checks your configuration to Android. You can handle this option in Settings – Developer Options
Incorrect access, do not receive SMS
When you do not receive the validation code, check the number of SIM cards you have with you mobile phone. The message is only received in the main card in the contract.
Incorrect mobile phone number in your registration
If you write an incorrect mobile phone number in your registration, you will run AlertCops. In the main screen, write you identification, password and your correct mobile phone number. After that, you get a new SMS with a new code to access. When you don’t remember your password and your mobile phone number is incorrect, please contact to alertcops@interior.es
Use AlertCops in several devices
Three devices can be associated with the same identification number and password. For example, you can give other devices with your user to a son, grandmother, etc. The association happen when you access in a new device using your identification number, password and the new mobile phone number. You can handle this information in the section My AlertCops