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ATMs in Spain

GailGwyn

Active Member
Camino(s) past & future
part Camino Frances (2013), Part Camino Norte (2014)Camino Frances (2019)Camino Portuguese (2020)
Hi. This may seem like a daft question, but can someone tell me, when I withdraw cash from an ATM in Spain and a message comes up with a choice of pressing either a red or green button, which one do I press?

Last year, when faced with this choice, my Spanish wasn't good enough to read and translate quickly enough, so I sometimes pressed the red, sometimes the green. I'm guessing it may be something to do with the exchange rate or bank charges?

I'd be grateful if someone could enlighten me please.

Thanks very much.
 

SabineP

Camino = Gratitude + Compassion.
Camino(s) past & future
some and then more. see my signature.
Hi. This may seem like a daft question, but can someone tell me, when I withdraw cash from an ATM in Spain and a message comes up with a choice of pressing either a red or green button, which one do I press?

Last year, when faced with this choice, my Spanish wasn't good enough to read and translate quickly enough, so I sometimes pressed the red, sometimes the green. I'm guessing it may be something to do with the exchange rate or bank charges?

I'd be grateful if someone could enlighten me please.

Thanks very much.
If I'm correct green is just to confirm your transaction ( after typing in your code ) and the red button is when you do not want to continue? Well, this is the case here in Belgium. So not something to do with exhange rates.

Red: cancellar aka to cancel.
Green : aceptar or to accept.
 

GailGwyn

Active Member
Camino(s) past & future
part Camino Frances (2013), Part Camino Norte (2014)Camino Frances (2019)Camino Portuguese (2020)
If I'm correct green is just to confirm your transaction ( after typing in your code ) and the red button is when you do not want to continue? Well, this is the case here in Belgium. So not something to do with exhange rates.

Red: cancellar aka to cancel.
Green : aceptar or to accept.
I think the question asked was something about whether we wanted the transaction in euros or pounds.
 

jsalt

Jill
Camino(s) past & future
Portugués, Francés, LePuy, Rota Vicentina, Norte, Madrid, C2C, Salvador, Primitivo, Aragonés, Inglés
when I withdraw cash from an ATM in Spain and a message comes up with a choice of pressing either a red or green button, which one do I press?
I don’t know the answer to your question, but when I’ve used an ATM in Spain I’ve usually had an option somewhere to make a language choice, and could choose English.
 

GailGwyn

Active Member
Camino(s) past & future
part Camino Frances (2013), Part Camino Norte (2014)Camino Frances (2019)Camino Portuguese (2020)
I don’t know the answer to your question, but when I’ve used an ATM in Spain I’ve usually had an option somewhere to make a language choice, and could choose English.
I'll see if I can find that option next time. Thanks.
 

amancio

Veteran Member
Camino(s) past & future
Frances, Norte, Primit, Salvador, Portug, Arag, Ingles, VdlP, Leban-Vadin, Fisterra, Invierno, LePuy
The ATM should detect you are an English speaker by the bank code in your card. You want to find IDIOMA or CAMBIAR IDIOMA, that option would let you change language
 
Camino(s) past & future
Camino Portuguese 2018
Camino Ingles, Caminos Muxia and Finisterre 2019
I think the question asked was something about whether we wanted the transaction in euros or pounds.
I've had that choice in Europe and never knew which was the best to choose. I guess it might be about whether the exchange rate is applied when you take the money from the machine or when it comes out of your account. I was totally random in my choices. 😂
 

trecile

Camino Addict
Camino(s) past & future
Francés (2016 & 2017), Norte (2018), Francés-Salvador-Norte (2019), Portuguese (2019)
I've had that choice in Europe and never knew which was the best to choose. I guess it might be about whether the exchange rate is applied when you take the money from the machine or when it comes out of your account. I was totally random in my choices. 😂
Always choose the local, not your own currency.

 

GailGwyn

Active Member
Camino(s) past & future
part Camino Frances (2013), Part Camino Norte (2014)Camino Frances (2019)Camino Portuguese (2020)
I've had that choice in Europe and never knew which was the best to choose. I guess it might be about whether the exchange rate is applied when you take the money from the machine or when it comes out of your account. I was totally random in my choices. 😂
Glad it wasn't just me then
 

GailGwyn

Active Member
Camino(s) past & future
part Camino Frances (2013), Part Camino Norte (2014)Camino Frances (2019)Camino Portuguese (2020)
Always choose the local, not your own currency.

Thanks Trecile. Interesting reading. I always pay in euros when I use my card. Just need to get to grips with those pesky ATMs!
 

lindam

Active Member
Camino(s) past & future
Frances, VDLP, Invierno, Portuguese, Madrid, Ingles, Fisterra, Muxia, Catalan/Aragones/Loyola Norte
Thanks Trecile. Interesting reading. I always pay in euros when I use my card. Just need to get to grips with those pesky ATMs!
The implications (i.e., the actual cost of any withdrawl made at a foreign ATM) outlined in the article posted by Trecile can be seen in paractical terms in this video:
. Perhaps the question of the OP (GailGwyn) is related to the method of currency conversion used at the ATM.
 

GailGwyn

Active Member
Camino(s) past & future
part Camino Frances (2013), Part Camino Norte (2014)Camino Frances (2019)Camino Portuguese (2020)
The implications (i.e., the actual cost of any withdrawl made at a foreign ATM) outlined in the article posted by Trecile can be seen in paractical terms in this video:
. Perhaps the question of the OP (GailGwyn) is related to the method of currency conversion used at the ATM.
Thanks. That's a great help. I think this may be what we were being asked.
 

GailGwyn

Active Member
Camino(s) past & future
part Camino Frances (2013), Part Camino Norte (2014)Camino Frances (2019)Camino Portuguese (2020)
The ATM should detect you are an English speaker by the bank code in your card. You want to find IDIOMA or CAMBIAR IDIOMA, that option would let you change language
Thank you
 

Bert45

Active Member
Camino(s) past & future
(2003) Francés, (2014) Francés, (2016) Portugués , (2016) Aragonés, (2018) del Norte to Primitivo,
Thanks Trecile. Interesting reading. I always pay in euros when I use my card. Just need to get to grips with those pesky ATMs!
There have been three times on two different caminos where I have not been given the option. Despite this, the receipt comes out saying "I have been given the option ..." I have complained to my card issuer and I have been refunded the charges or the difference that paying in GBP with their banks exchange rate and a 2% charge has made. 97 times out of 100 the payment is presented in euros, so I thought I didn't need to say "I want to pay in euros" (Quiero pagar in euros), but you need to practise that just in case. But the OP wants to know about ATMs. I have pressed the English key and everything has been in English, right till the end when a message flashed up saying (in Spanish) that a charge of (I think) 0.66 euros will be made on this transaction. Last time I was in Spain I found it very difficult to find an ATM that didn't make a charge of some sort.
 

Steve Taylor

Member
Camino(s) past & future
June 2019 Sarria to Santiago Sept 2019 Logrono to Burgos Aug 2020 St Jean Pied De Port to Logrono
In my experience, when you insert your payment card, you get a choice of languages. As for paying in euros or pounds, I always opt for euros, as I read somewhere that the exchange rate offered at the time of your transaction isn't always the most favourable.
By the way, I think I got this image from a previous forum discussion, but it's useful, as it tells you the charges imposed by each bank.

I can add the following bank to the list:

Caja Rural De Navarra €1.50

1599388174636.png
 

ACGMadrid

New Member
Camino(s) past & future
Portuguese
Choose the option to view your request in English @GailGwyn In my 6 years living in Spain, I have never not had the "choose your language" option.
 

marylynn

Active Member
Camino(s) past & future
2011-2019 CF, Arles/Aragones
2015 & 2017 HærvejenDK
I've had that choice in Europe and never knew which was the best to choose. I guess it might be about whether the exchange rate is applied when you take the money from the machine or when it comes out of your account. I was totally random in my choices. 😂
I think you might be right about the buttons. My bank told me to always choose to allow my bank to do the conversion instead of the Spanish bank, and I will get a better rate, so that is what I do.
 

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