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Bag transport with Jacobtrans

amyshmn

New Member
Past OR future Camino
1 week Portugal route - 2016
Full French route - 2021
Hi everyone!
I’m currently on the Frances route. I’ve been transporting my bag using Jacobtrans - usually 5 euro each day - but when I arrived in Leon (from Sahagun) I discovered that Jacobtrans indicated I owed an additional 10 euros for that segment of the journey. I paid. But does anyone have any idea why that segment was 15 euro? And will I encounter that again between Villar de Mazarife and Santiago?
Thanks!!
 
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Past OR future Camino
2019, 2021
Probably a really good question to ask Jacotrans but maybe because you covered 55km in one day?
Ha! Yes, that may be their reasoning. I’m sorry amyshmn received an unexpected charge.

FYI, we spent three days walking from Sahagún to León. They were three short, easy days, but, still, 3 days! We beat our transported luggage to León, and that was less fun than we thought it would be.
 
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Marbe2

Active member
Past OR future Camino
2015-2019 walked all or more than half of CF 7 times... CP recently cancelled by Covid 19!
Agree
Probably a really good question to ask Jacotrans but maybe because you covered 55km in one day?
Agree! All of the transport companies I have used either limit the distance they will cover in one day or charge an additiional fee for distances further than about the equivalent of a Brierley stage. So read the fine print when booking ahead.
 
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Corned Beef

Active Member
Past OR future Camino
1340
I've used Jacotrans and Correos on two different Caminos. Correos is far better with their online booking/rebooking system. They also have an excellent customer service team that takes you through the options. You also get a fixed price.

I had issues with Jacotrans and their response is not the best.
 

Marbe2

Active member
Past OR future Camino
2015-2019 walked all or more than half of CF 7 times... CP recently cancelled by Covid 19!
I've used Jacotrans and Correos on two different Caminos. Correos is far better with their online booking/rebooking system. They also have an excellent customer service team that takes you through the options. You also get a fixed price.

I had issues with Jacotrans and their response is not the best.
I like Correos better as well. However, Correos has a limit on how far they will transport walkers baggage per day…..even though you can pay a flat fee for the whole trip.
 

amyshmn

New Member
Past OR future Camino
1 week Portugal route - 2016
Full French route - 2021
Hmmm, I Just received my bag today. I put a ten euro in the envelope because I had nothing smaller, and when my bag arrived there was no change (5 euro) in the envelope. I guess Jacotrans thought I was a big tipper?
 

dfox

Active Member
Past OR future Camino
2017
It was May in 2017.

The albergue, where I stayed, did not allow transport service delivering to or picking up backpacks from it. My backpack had to be placed in a cafe nearby. I mistakenly placed my backpack in a wrong place in the cafe, the result is no backpack when I arrived at the intended albergue.

With the help of a volunteer in the albergue contacting Jacotrans, I got my backpack back within 2 hours.

I'm thankful to the volunteer(s) and Jacotrans for excellent care and service.
 
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Pauline21Again

New Member
Past OR future Camino
2022
Hi everyone!
I’m currently on the Frances route. I’ve been transporting my bag using Jacobtrans - usually 5 euro each day - but when I arrived in Leon (from Sahagun) I discovered that Jacobtrans indicated I owed an additional 10 euros for that segment of the journey. I paid. But does anyone have any idea why that segment was 15 euro? And will I encounter that again between Villar de Mazarife and Santiago?
Thanks!!
They charge a certain amount for a "leg" which is a usual walking day, and if you exceed that it's extra. It's all explained on their website in plain language.
 

CAJohn

Member
Past OR future Camino
Frances Sept/Oct 2019
A woman in one of the albergues was laughing one day about all of use wanting 5 euro notes for the transport. She said that the transporters have more 5 euro notes than anyone in the area, and that if you put a 10 euro note, they will give you change.

The one time I tested that theory, I did not get any change. So, I went back to making sure I had enough coins or a 5 euro note. Lesson learned. And I don't mind whoever got the 5 euro tip. I appreciated their service. Luggage transport was the primary reason that I was able to do the Camino Frances.
 
Past OR future Camino
2018
I've used Jacotrans and Correos on two different Caminos. Correos is far better with their online booking/rebooking system. They also have an excellent customer service team that takes you through the options. You also get a fixed price.

I had issues with Jacotrans and their response is not the best.
I switched to Correos and found it worked well.
 

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