Search 58,412 Camino Questions

A donation to the forum removes ads for you, and supports Ivar in his work running it


Advertisement
Camino Way Markers
Original Camino Way markers made in bronze. Two models, one from Castilla & Leon and the other from Galicia.
Camino Socks
Browse the Camino Socks collection on the forum shop

Click Air - bad experiences

windeatt

Active Member
We had some bad experiences with Click Air this summer.

The first was when two of us bought tickets for a flight the following day from Santiago to Barcelona. This resulted in waiting around for hours watching the list which said 'delayed' and then, at last, everyone was bundled onto a coach to La Coruna where they were left waiting outside the airport with no explanation. Eventually they got a flight and arrived at Barcelona but much too late for another flight back to England (EasyJet). This meant having to pay for a night's stay in a hotel AND another flight back to England. ClickAir were noticeably absent from the airports and Iberia staff are unhelpful ('It's not my company').

A week later my husband and I arrived at La Coruna airport at 11:30 - nice and early for our flight at 1:10. This had been booked weeks previously. We were told by the Iberia staff that it had left at 8:00! There was a lot of waiting around and a lot of patient argueing and telephoning the ClickAir office - they wanted us to pay almost 500 Euros for two replacement flights which would get us to Barcelona in time for the flight back to England (from La Coruna to Madrid and then Madrid to Barcelona). It was a nightmare with ClickAir blaming Iberia for not notifying us and Iberia blaming ClickAir. In the end with one minute to go before the check-in closed for the Madrid flight at 1:45 they finally said we didn't have to pay. However, what should have been a reasonably pleasant trip with plenty of time for last-minute gift shopping and having a farewell something to eat became a nightmare of rushing from gate to gate taking three flights instead of two.

Needless to say none of us will be using ClickAir again. If there are any problems then there appear to be NO representatives at the airports and the Iberia staff who handle the checkin for them absolutely deny any responsibility for the mess or muddle.
 
Camino Maps
A collection of Camino Maps from the Camino Forum Store
Original artwork based on your pilgrimage or other travel photos.

Did not find what you were looking for? Search here

Popular Resources

“All” Albergues on the Camino Frances in one pdf ivar
  • Featured
“All” Albergues on the Camino Frances in one pdf
4.95 star(s) 101 ratings
Downloads
15,264
Updated
A selection of favorite albergues on the Camino Francés Ton van Tilburg
Favorite Albergues along the Camino Frances
4.83 star(s) 35 ratings
Downloads
7,929
Updated
Profile maps of all 34 stages of the Camino Frances ivar
Profile maps of all 34 stages of the Camino Frances
4.88 star(s) 24 ratings
Downloads
7,728
Updated

Forum Rules

Forum Rules

Camino Updates on YouTube

Camino Conversations

Most downloaded Resources

Top