Orisson

[chuckhibbs]

made reservation request at the Refuge Orrison but having difficulty try to pay for same on their website. Any suggestions would be appreciated. Thank you.

 

[Ianinam]

. The credit card must be enabled for a specific secure payment process called Visa Secure, Mastercard ID Check or American Express SafeKey. Credit cards issued in Europe have this function automatically enabled and websites such as the Roncesvalles one will accept only payment by credit cards with this function. This issue can only be solved by your own bank or other organisation that issued your credit card in the USA.

This is the information @Kathar1na wrote in another thread on this forum.

 

[chuckhibbs]

Thank you so much for the information.
But, my difficulty is finding the where in their website to pay or how to pay.

 

[Pafayac]

Thank you so much for the information.
But, my difficulty is finding the where in their website to pay or how to pay.

Their website is this one if I understand:
https://www.refuge-orisson.com/
If you have no means to pay, that means than you have to pay when arriving at gite.
In case of doubt, you can reach them with the information given here:

Refuge Orisson | Albergue de Peregrinos en Orisson | Gronze.com

Información del albergue de peregrinos Refuge Orisson, en Orisson: Precio, plazas, características, etc...

www.gronze.com

 

[chuckhibbs]

Their website is this one if I understand:
https://www.refuge-orisson.com/
If you have no means to pay, that means than you have to pay when arriving at gite.
In case of doubt, you can reach them with the information given here:

Refuge Orisson | Albergue de Peregrinos en Orisson | Gronze.com

Información del albergue de peregrinos Refuge Orisson, en Orisson: Precio, plazas, características, etc...

www.gronze.com

Thank you for your reply. I can pay just can’t find the where to pay on their website.

 

[Pafayac]

I can pay just can’t find the where to pay on their website.

Sorry for this misunderstanding due to my poor english: if their website does not allow you to pay, that probably means that you have to pay when arriving, not before.

 

[Kathar1na]

I can pay just can’t find the where to pay on their website.

@chuckhibbs, can you be more specific? How far do you get with the booking process for Orisson (btw, I deleted my earlier reply as I had not paid attention; it referred to the booking webpages of the albergue in Roncesvalles).

These are the basic steps for booking on the Orisson website: first webpage, pick date and bed with price for one night and press "Continue" to get to second webpage; second webpage, scroll down to fill in guest details, click on credit card icon for "Choose payment mode" and make sure that all fields are filled in, then scroll down and click on "Confirm Reservation" to get to third webpage; third webpage is where you pay.

 

[chuckhibbs]

Pafayac, thank’s again for your interest. I tried making payment & reservation using my phone. Resorted to using my Mac , mission accomplished!

 

[chuckhibbs]

@chuckhibbs, can you be more specific? How far do you get with the booking process for Orisson (btw, I deleted my earlier reply as I had not paid attention; it referred to the booking webpages of the albergue in Roncesvalles).

These are the basic steps for booking on the Orisson website: first webpage, pick date and bed and press continue to get to second webpage; second webpage, scroll down to fill in guest details, click on credit card icon for "Choose payment mode" and make sure that all fields are filled in, then scroll down and click on "Confirm Reservation" to get to third webpage; third webpage is where you pay.

Thank you

 

[chuckhibbs]

I was able to finalize my booking using my Mac instead of my iPhone . Success .
Thank you!

 

[trecile]

Sorry for this misunderstanding due to my poor english: if their website does not allow you to pay, that probably means that you have to pay when arriving, not before

This is not true. You will not have a confirmed reservation without payment.

 

[OzAlex]

made reservation request at the Refuge Orrison but having difficulty try to pay for same on their website. Any suggestions would be appreciated. Thank you.

Same , I seemed to have made booking , it accepted credit card but booking said awaiting confirmation? I wrote a message asking them to confirm.. I believe they are only just opening for business for season about now .

 

[chuckhibbs]

OxAlex,
I received a confirmation a few days later,

 

[Kathar1na]

The Orisson website and their booking process changed this year (2023)!

Perhaps a forum member who has made a successful booking very recently can describe the actual process. It would help to avoid future confusion between old and new. You enter your date and personal details AND your credit card details and make a credit card payment or at least submit a guarantee - so this is new. It still says in their new instructions that they will confirm the booking separately but not having finished the online booking myself (as I didn’t want to make an actual reservation) I got only to the point where you enter your credit card details and press confirm …

Below are screenshots of the current online booking process for Orisson. Also, you now get a booking reference and can log in to see your booking.

 

[Former member 92300]

The Orisson website and their booking process changed this year (2023)!

Nice! Hopefully this will eliminate the complaints about the booking process. Deleted my previous reply to avoid confusion.

 

[chuckhibbs]

I requested reservations using my credit card and received a confirmation of my booking about 2 weeks later.
Hope this helps you.

 

[thejoker]

I had a small problem when trying to book and pay and it was solved by switching from Firefox to Chrome. It also looks like they have changed to take the full 100% payment now rather than half at the time of booking and the other half on arrival.

 

[trecile]

I had a small problem when trying to book and pay and it was solved by switching from Firefox to Chrome. It also looks like they have changed to take the full 100% payment now rather than half at the time of booking and the other half on arrival.

Did you book for more than one person?
In the past they charged the full amount if for one person, and half the full amount for two. I don't know about groups of three or more because I've only booked for either one or two people.

 

[thejoker]

Did you book for more than one person?
In the past they charged the full amount if for one person, and half the full amount for two. I don't know about groups of three or more because I've only booked for either one or two people.

Booked for 2. Paid the full total 2 people. It looks like they have changed the way bookings are made. Their new website is very streamlined and simple and can now book the private rooms easily for those that want them.