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Problems send luggage from Portugal to the Santiago post office!?

ivar

Administrator
Staff member
[Please read the whole thread below, since there there is more relevant information about this below that was posted after my initial post]
----------

Dear all,

This morning I have been talking to Tourline Express here in Santiago. This is the company that delivers parcels in Santiago, that is sent from the Portuguese post offices.

If they receive a parcel (suitcase/box/anything) that is addresses to the Santiago post office (for storage), they will not deliver it there. It will be returned to Portugal. The reason is that Correos Spain is charging Tourline for storing their parcels there, and Tourline will not pay this fee.

To make a long story short... don't send your luggage/boxes from Portugal to the Santiago post office.

So what should you do? I would make a reservation at a hotel in Santiago and send it there, or you could send it to me (More here: https://www.caminodesantiago.me/luggage-storage-in-santiago-de-compostela/ )

I assume that there will be a similar problem sending stuff from France to the Santiago post office as well.

Sending parcels from any post office in Spain to the post office in Santiago works well.

I hope this all makes sense... I thought I would post this here after talking to the Tourline Express delivery guy morning. He told me he had suitcases at his storage facility in Santiago that was about to me sent back to Portugal :(

Greetings from Santiago,
Ivar
 
Last edited:
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Rent a house in Santiago (1 month minimum)
300m from the cathedral and around the corner from the fresh food market in Santiago. Perfect place to tele commute from (1GB symmetrical connection).

CaminoDebrita

Veteran Member
Past OR future Camino
Frances SJPP to SdC Oct/Nov 2015
Frances Burgos toSdC March/April 2016
W. Highland Way August 2016
Camino Somewhere September 2017
After all the help this forum has given me, not to mention friends, ideas, information, and solid advice based on experience, I would just send it to Ivar in Santiago.

I'm sure that the pilgrims traveling in Portugal will appreciate this advice.
 
Past OR future Camino
2014, 15, 16, 17, 18, 19
Various routes...
Ivar has a serious storeroom full of all our stuff, and even when the post works (sending from within Spain) , it's a lot more fun to collect your things from him rather than going to the post office. :).
The small cost to store a box there makes for a lot of peace of mind on the road and helps Ivar pay the rent, too. Win win all the way.
 

Sullykerry

A Humble Veteran
Past OR future Camino
Camino Frances Fall 2014
Caminho Portugues September 2015
Excellent advice. Can someone send me a message with Ivar's storage address and how to contact him. I will be cycling the CP in September and want to send ahead my backpack. Thanks.
 

ivar

Administrator
Staff member
Last edited:
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marcod

New Member
I did it two weeks ago and it was no problem at all. It took a bit over a week to get there. Don't forget add to the address someting like pelegrino de santiago de compostela mister x
 

ivar

Administrator
Staff member
I did it two weeks ago and it was no problem at all. It took a bit over a week to get there. Don't forget add to the address someting like pelegrino de santiago de compostela mister x
Do you remember if you mailed it express or as any other type of "urgent" parcel? I am interested to know, since if you had it delivered to the post office in Santiago... sending it from Portugal, you must have had the parcel handed over to the Spanish postal service once in Spain.

Curious to know..

Thanks!
Ivar
 

marcod

New Member
I just went to the main postoffice in Porto and send it "poste restante". No express, urgent or other.
The address to send was the main postoffice in Santiago la coruna. ( i dont have the exact phrase anymore)
I added my name in the address like "pelegrino camino de Santiago M. Dekker".
I added track and trace service, in total 9 euros for the parcel (a flightbag and some small things). They told us that it would stay max one month in Santiago. Just to be sure i added my own address as sender.
It was waiting for us in Santiago when we arrived.
Showed my passport, signed for delivery and that was it,

track and trace was useless because the latest update on the web showed Madrid.
i think it took a week to arrive in SdC
 
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ivar

Administrator
Staff member
I just went to the main postoffice in Porto and send it "poste restante". No express, urgent or other.
The address to send was the main postoffice in Santiago la coruna. ( i dont have the exact phrase anymore)
I added my name in the address like "pelegrino camino de Santiago M. Dekker".
I added track and trace service, in total 9 euros for the parcel (a flightbag and some small things). They told us that it would stay max one month in Santiago. Just to be sure i added my own address as sender.
It was waiting for us in Santiago when we arrived.
Showed my passport, signed for delivery and that was it,

track and trace was useless because the latest update on the web showed Madrid.
i think it took a week to arrive in SdC
Ok, this is good to know... I will then change the title of this posts since it is still not clear why and under what circumstances the parcel will actually be delivered to the Poste Restante at the Santiago post office.

Thanks for letting me know!
Ivar
 

AussieWayne

Walked Camino Francis April 2018 from SJPdP.
Past OR future Camino
Camino St JAMES from SJPdP April 2018.
Plan Camino Portuguese Sepl 2019
[Please read the whole thread below, since there there is more relevant information about this below that was posted after my initial post]
----------

Dear all,

This morning I have been talking to Tourline Express here in Santiago. This is the company that delivers parcels in Santiago, that is sent from the Portuguese post offices.

If they receive a parcel (suitcase/box/anything) that is addresses to the Santiago post office (for storage), they will not deliver it there. It will be returned to Portugal. The reason is that Correos Spain is charging Tourline for storing their parcels there, and Tourline will not pay this fee.

To make a long story short... don't send your luggage/boxes from Portugal to the Santiago post office.

So what should you do? I would make a reservation at a hotel in Santiago and send it there, or you could send it to me (More here: https://www.caminodesantiago.me/luggage-storage-in-santiago-de-compostela/ )

I assume that there will be a similar problem sending stuff from France to the Santiago post office as well.

Sending parcels from any post office in Spain to the post office in Santiago works well.

I hope this all makes sense... I thought I would post this here after talking to the Tourline Express delivery guy morning. He told me he had suitcases at his storage facility in Santiago that was about to me sent back to Portugal :(

Greetings from Santiago,
Ivar

Hi Ivar
Thanks for the info on sending a bag from Lisbon directly to Santiago.
Unfortunately the link you included gives me an error 403(?)
Can you provide the address details for this service please?
Love your blog. It helped me during my Camino St James earlier this year and no doubt will again for my Camino Portugese next April.
 

ivar

Administrator
Staff member

AussieWayne

Walked Camino Francis April 2018 from SJPdP.
Past OR future Camino
Camino St JAMES from SJPdP April 2018.
Plan Camino Portuguese Sepl 2019
Thank you very much Ivar. Perfect answer - 10 out of 10. You covered everything I needed to know.
See you in May 2018 when I collect my bag
 
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Just_Me

Member
Past OR future Camino
Portugues (April 2019)
Thank you very much Ivar. Perfect answer - 10 out of 10. You covered everything I needed to know.
See you in May 2018 when I collect my bag

a time traveller! :eek::cool::)
Another Aussie here, I'll be walking the Portugues in April also and wondered about the posting, this is great info, thanks Ivar!
 

JLuis

Member
The way I see it, the bag/box/whatever must be sent from a post office in Portugal, Spain or France to the Correos in Santiago. If it's sent by a parcel delivery service the Correos will not accept it.
The info the Correos sent me, regarding the way to address it:
Pilgrim Name
(Paquete Peregrino)
Lista de Correos
Rúa do Franco 4
Oficina de Correos
15702, Santiago de Compostela
A Coruña
España
Anyway, my advice is to send it to Ivar.
 

Canucks

Active Member
Past OR future Camino
Camino frances, SJPDP to Santiago (2013), Le Puy to SJPDP (2014), Porto to Santiago (2019)
Are there any issues with sending two suitcases (20-22 kg each) from either Porto or Lisbon to Ivar's location?
What is the best method and approximate cost, if any of you have done this?

We are elsewhere in Europe previous to doing the Portuguese Camino in the fall and do not wish to deal with sending our excess luggage ahead each day.
 

ivar

Administrator
Staff member
Are there any issues with sending two suitcases (20-22 kg each) from either Porto or Lisbon to Ivar's location?
What is the best method and approximate cost, if any of you have done this?

We are elsewhere in Europe previous to doing the Portuguese Camino in the fall and do not wish to deal with sending our excess luggage ahead each day.
Have a look here for costs as of last year:
https://www.caminodesantiago.me/com...tugal-to-santiago-with-the-post-office.45909/
The post office seems to work well, the only downside is that if there is a problem with the shipment customer service from the Portuguese post office (while in Spain) is close to zero. A private shipper (DHL, FedEX,...) are more expensive, but customer service is much better. For me it is the same, I will store what I receive.

Buen Camino!
Ivar
 
Last edited:

Canucks

Active Member
Past OR future Camino
Camino frances, SJPDP to Santiago (2013), Le Puy to SJPDP (2014), Porto to Santiago (2019)
Thanks, much appreciated.
 
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