one more story to share about luggage to keep in mind
last year I was on my way to Santiago to do voluntary work at the Pilgrims office.
Booked an “expensive “ flight with our national Dutch “pride KLM ,Royal Dutch Airlines From Amsterdam to Porto in Portugal.
I did not use my backpack but a small suitcase to be locked up with a zipper. I took this suitcase with me many years and on many flights before as cabin luggage.
checking in it was very busy and hectic and there was lack of safety staff so security controls took a long time and there were long cues to check in and to get into the departure hall.
I got my boarding card from the KLM ground stewardess and went off.But the employee called me back and at the very last moment she ordered me to put the suitcase on the belt and she said it was not allowed to take it with me into the cabin.
complaining did not help. This woman decided. Period . After getting an extra ticket for my luggage I went into the security line .
Later at the gate I noticed lots of people with the same size of suitcases and even bigger to embark the plane to Porto.
Arriving in Porto from leaving the aircraft I could follow my suitcase coming out of the plane , placed on a trailer and it arrived at the same time as I reached the collecting area.
Going to the metro and the train I discovered that a kind of a criminal worker at Schiphol airport had opened the suitcase in the luggage basement and took my valuables out.( read 250€)
Complaining at KLM , making protocol at the airport police later nor a letter to the big CEO of this corrupt KLM company did work. KLM’s advised assurance as I bought
at the time of booking did not cover valuables in the luggage. From then on I decided not to fly again with this Royal
airliner nor never flying from Amsterdam airport.
what was the lesson. Keep the luggage as small as possible so there is no doubt about checking it in as cabin luggage and even then keep valuables on your body .
At the time that it happened the luggage workers were complaining they had to work too hard and were not paid enough and were preparing strikes. And obviously they compensated that by stealing out of belongings of passengers.
It can happen to you with your backpack too.
By the way. Flying back with this “Mickey Mouse “ airliner from Porto there wasn’t any problem to get my suitcase into the cabin .