Hi there~!
2 weeks ago, my husband booked a ticket on rail europe from Frankfurt, Germany to Bayonne. We received an e-ticket.
Had to cancel.
Now we are trying to rebook that same voyage, but RailEurope will only give us the option of paper tickets, not e-tickets! They would never get to us (in the Canadian north) in time.
Does anyone have any wisdom about why this is happening and how we could circumvent paper tickets?
We are thinking of just arriving into Frankfurt and buying a ticket from there on the day (September 16th).
Advice?
Thanks!
Anne
2 weeks ago, my husband booked a ticket on rail europe from Frankfurt, Germany to Bayonne. We received an e-ticket.
Had to cancel.
Now we are trying to rebook that same voyage, but RailEurope will only give us the option of paper tickets, not e-tickets! They would never get to us (in the Canadian north) in time.
Does anyone have any wisdom about why this is happening and how we could circumvent paper tickets?
We are thinking of just arriving into Frankfurt and buying a ticket from there on the day (September 16th).
Advice?
Thanks!
Anne