Troubleshooting the Wise Pilgrim Norte app map on iPhone

[Yumadons]

After several days of working just fine, the Wise Pilgrim Norte app on my iphone stopped changing map size by spreading / pinching 2 fingers. The picture instantly gets so big when touched I can't even find the dotted Camino line. I tried deleting and reinstalling >> nada Ideas? Fixes?

Suzanne

 

[trecile]

Download the Buen Camino app, or Windy Maps. Both are free.

 

[DoughnutANZ]

After several days of working just fine, the Wise Pilgrim Norte app on my iphone stopped changing map size by spreading / pinching 2 fingers. The picture instantly gets so big when touched I can't even find the dotted Camino line. I tried deleting and reinstalling >> nada Ideas? Fixes?

Suzanne

Sometimes the screen needs a clean. If it has a smear on it it may not respond in the way you expect.

Is the unusual behaviour only in Wise Pilgrim? If so do what @trecile suggests and try a different app.

 

[Yumadons]

Download the Buen Camino app, or Windy Maps. Both are free.

Thank you. No difference after cleaning screen. The "Norte" app was useful because it showed the Camino line as blue dots and where the lodgings were in relation to it. Don't see any map at all or lodgings on Buen Camino app. I downloaded Windy Maps but it doesn't show the Camino either?

 

[donalomahony]

@wisepilgrim

 

[DoughnutANZ]

Thank you. No difference after cleaning screen. The "Norte" app was useful because it showed the Camino line as blue dots and where the lodgings were in relation to it. Don't see any map at all or lodgings on Buen Camino app. I downloaded Windy Maps but it doesn't show the Camino either?

Okay, I can't help you with those alternate apps nor do I know the Norte.

However, I wonder what you are using the app for.

If you are using the app to navigate along the Norte then usually pilgrims don't need a GPS or online map to navigate between stops and doing so detracts from the pilgrimage. Usually the Camino signage (yellow arrows) is all that is required.

Constantly consulting your phone means that your attention is away from your pilgrimage.

Of course, maybe the Norte is different and pilgrims do need constant directions from their phone, I don't know.

If on the other hand you are using the app to find today's accommodation once you get to where you are staying then I have found that often a map on my phone is useful and I use Google Maps for that because it works for me.

When deciding which accommodation to choose I consult Gronze.com because it seems to have the most up-to-date information.

I hope that this is useful for you.

This is not meant to be derogatory in any sense, just information that works for me.

However, this information doesn't answer your question and the Forum strives hard both to be welcoming and to answer the (actual) questions that people ask. So this is a dilemma for me.

 

[wisepilgrim]

Wise Pilgrim here, I just wanted to jump into the conversation to let you know that:
1. I have not made any changes to the app recently that would cause this behavior
2. You are the first to report it.

My suspicion is that it is specific to your phone, but I’m not sure what would be the cause. Are you on an Android or apple device.

I also wanted to take the opportunity to tell everyone that the fully and frequently updated list of accommodation is available on wisepilgrim.com for free. I see many mentions of other sites, and how to translate them, and so I thought it would be helpful to let everyone know that I am constantly updating the site and that it is in English natively. It also includes maps of the routes. FWIW.

Happy New Year everyone, I hope to see you in Spain this year! If you are walking along the Portugues route feel free to send me a message on your last day of walking, if I’m free I’ll invite you to a coffee.

-michael

 

[craiger1511]

Before you deleted and re-installed the App, did you power down your iPhone and restart it? This procedure often solves many of my iPhone glitches; in fact, I power down my iPhone weekly as a preventative maintenance procedure. BTW I'm not technical enough to know how or why this works.

 

[Rick of Rick and Peg]

After several days of working just fine, the Wise Pilgrim Norte app on my iphone stopped changing map size by spreading / pinching 2 fingers. The picture instantly gets so big when touched I can't even find the dotted Camino line. I tried deleting and reinstalling >> nada Ideas? Fixes?

Suzanne

Do you have a similar problem with the pinching in other apps? Please try with a web page, a photo and Google Maps. The behavior may be an O/S problem and not an app one.

 

[Rick of Rick and Peg]

If on the other hand you are using the app to find today's accommodation once you get to where you are staying then I have found that often a map on my phone is useful and I use Google Maps for that because it works for me.

This has nothing to do with the app problem but since this was brought up I want to say that I would run Google Maps when passing though a town because it shows places of interests that the camino may not pass but are just a short detour away. The Wise Pilgrim app may do the same, I don't know.

 

[rba]

Try shutting the app off and off your phone and resting in for a while then restart it

. After several days of working just fine, the Wise Pilgrim Norte app on my iphone stopped changing map size by spreading / pinching 2 fingers. The picture instantly gets so big when touched I can't even find the dotted Camino line. I tried deleting and reinstalling >> nada Ideas? Fixes?

Suzanne

 

[Yumadons]

Thank you everyone. I deleted the app, waited overnite, then reinstalled this morning. Working like a champ.

 

[Yumadons]

Wise Pilgrim here, I just wanted to jump into the conversation to let you know that:
1. I have not made any changes to the app recently that would cause this behavior
2. You are the first to report it.

My suspicion is that it is specific to your phone, but I’m not sure what would be the cause. Are you on an Android or apple device.

I also wanted to take the opportunity to tell everyone that the fully and frequently updated list of accommodation is available on wisepilgrim.com for free. I see many mentions of other sites, and how to translate them, and so I thought it would be helpful to let everyone know that I am constantly updating the site and that it is in English natively. It also includes maps of the routes. FWIW.

Happy New Year everyone, I hope to see you in Spain this year! If you are walking along the Portugues route feel free to send me a message on your last day of walking, if I’m free I’ll invite you to a coffee.

-michael

THANK YOU Wise Pilgrim. Brand new iphone 13 I deleted the app overnite then reinstalled this morning and it’s working perfectly. Apparantly shutting off my phone, deleting and waiting 10 minutes last nite was not enough. Not tech savvy here but I just learned one more thing.

For backup to this #$@!% iphone my BRAND NEW 2022 paperback Wise Pilgrim Camino del Norte guidebook is on its way!!!!
(and of course I can't attach a decent picture of the book after 3 tries. But this is a BRAND NEW product from Wise Pilgrim, first edition 2022!!)

 

[trecile]

Thank you. No difference after cleaning screen. The "Norte" app was useful because it showed the Camino line as blue dots and where the lodgings were in relation to it. Don't see any map at all or lodgings on Buen Camino app. I downloaded Windy Maps but it doesn't show the Camino either?

With the Buen Camino app you need to install the app, then download the route that you want to use.
Windy Maps has all the major Camino routes on it, but you need to zoom in to see them. The Camino is the dark blue line in this screen shot.

 

[Lost Pilgrims]

Thank you. No difference after cleaning screen. The "Norte" app was useful because it showed the Camino line as blue dots and where the lodgings were in relation to it. Don't see any map at all or lodgings on Buen Camino app. I downloaded Windy Maps but it doesn't show the Camino either?

On Windy Maps the Camino routes are blue and red lines. The blue lines are the original route and the red lines are alternative routes. The lines are not seen unless you make the area really big on your screen. I prefer the wise pilgrim app. We used it to walk the Portuguese camino and it was very useful.

 

[trecile]

Thank you. No difference after cleaning screen. The "Norte" app was useful because it showed the Camino line as blue dots and where the lodgings were in relation to it. Don't see any map at all or lodgings on Buen Camino app. I downloaded Windy Maps but it doesn't show the Camino either?

On the Buen Camino app there is a Index of Localities (click on the pictures to enlarge them)



Click on one of the towns and you will see a list of accommodations



Click on the map symbol



And you will see the map for the area with the option to show accommodations, points of interest, tourist offices and alerts



Here you can see the accommodations on the map



I recommend watching the video tutorial to understand all the features of the app