We found it!
TL: DR—my group member put the wrong hotel name, and the company did nothing wrong.
I couldn’t post sooner due to no WiFi.
The group member put the wrong hotel name on the ticket. Why? I don’t know. I will just assume she was too tired from the Camino.
We were able to...
Hi,
Someone in my group didn’t receive their luggage transfer from Albergue Mirador de Pedrouzo to O KM Albergue in Santiago de Compostela.
The concierge in O Pedrouzo doesn’t know what happened and which company picked it up, but it was collected.
Does anyone have any ideas how to track...
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