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Life on the Camino - Miscellaneous Topics
4-week experience of being a Hospitalero
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[QUOTE="gmag, post: 1199464, member: 71406"] Thank you, TomSawyer, for sharing your experience as a hospitalero, on the other side of the table in the recepción, on the other side of the visible world. I have been with my albergue for 5 years now, and I confirm your experience. I especially appreciate what you said about how hospitaleros can easily become less and less friendly. It is a reality that I did not imagine either. We hospitaleros have to defend the logical functioning of the albergue, but we also have to defend our dignity, the right to be respected. I am not going to tell anything about the usual negative things that happen every day and that it would be VERY good for all the pilgrims to know so that they could put themselves in our place. There is much more than what you have told, of course. I'm just going to give an example, and I do it because that's what sometimes happens to me and because it happened to me only half an hour ago. Some pilgrims, from countries where the temperature is very cold, have told me that pilgrims are cold... that if I can raise the temperature 2 degrees. I have gone up to the rooms and they are 19 degrees... they have tried to make me feel guilty. I don't know many hostels that have the heating at that temperature day AND NIGHT. My experience is that the more I give, the more they ask of me (I work 10, 12 or more hours a day), and almost no one says "thank you for being open in winter." This is negative for the Camino, because in some way we are forced to maintain a kind of theatrical representation that the Camino is wonderful at the price of hiding our fatigue and our feelings, often of loneliness and frustration. Thank you for the post, I feel represented, and thank you because a pilgrim did it, if a hospitalero did it it would have been considered unfriendly. At this moment I am the only albergue open in Frómista, Betania closed until January, and... what happens to the pilgrims if I close???... Today 23 people would have slept on the street, but what worries them the most pilgrims it's cold at 19 degrees... Very sad. [/QUOTE]
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