Free Airport Shuttle from Booking.com, is it real?

[laurenligreci]

Hello from NY! I am booking some accommodations with booking.com and an offer on their site for a free airport shuttle just came up so I booked it. This is the below confirmation. I am entirely new to booking.com. It says its provided by "Getting Travel". Our flight lands close to midnight, I am traveling with my daughter to a 24 hour check-in hotel. I am just looking for advice as to whether this might be a hoax? Free always sounds too good to be true. Thought I'd ask the brain trust! Thanks in advance!!

 

[Vacajoe]

Booked on that site for years and years, but have never seen that offer. Curious!

 

[laurenligreci]

Booked on that site for years and years, but have never seen that offer. Curious!

Ha, I am a first timer ... maybe that's why? It's probably not something I am comfortable with, that late at night, traveling with my kiddo.

 

[trecile]

I've been offered discount transportation from my airport to the hotel from booking.com, but never free. I'd check into the provider - is there a direct link to GETTING TRAVEL?

 

[trecile]

What airport are you flying into? Porto? I used Uber a lot in Portugal, and it's much less expensive than here in the States.

 

[trecile]

Here's more information about this promotion.

What to know about our free taxi promotion

partner.booking.com

If they don't require a credit card number I might go ahead and book the free transfer. Worst case scenario would be the car doesn't show up and you get a taxi or Uber.

 

[OzAnnie]

Usually on booking dot com .. there is an option on the reservation to ask a question / directed to the accommodation booked.
I’d pose your question to them.

 

[laurenligreci]

Here's more information about this promotion.

What to know about our free taxi promotion

partner.booking.com

If they don't require a credit card number I might go ahead and book the free transfer. Worst case scenario would be the car doesn't show up and you get a taxi or Uber.

Hi! Thanks for looking into this for me! I booked it, figured I would snag it and then put a post on here and see what you thought! Think there will be no issue getting an uber between 11-12midnight? I am in upstate NY where ubers are few and far between!

 

[trecile]

Here's a thread on Reddit about the free airport transportation via Booking.com:

https://www.reddit.com/r/rome/comments/13k42ss/how_to_use_bookingcom_free_taxi

 

[trecile]

Here's a thread on Reddit about the free airport transportation via Booking.com:

https://www.reddit.com/r/rome/comments/13k42ss/how_to_use_bookingcom_free_taxi

 

[CWBuff]

I got burned on that last September
I booked a place in Antibes through B.com which had the same shall I say enticement.
I looked at the small print that stated I would get a free taxi from Nice airport
I booked
About 2 weeks before my departure I contacted B.com and inquired about particular details
Even up until the day of the departure I was getting various run around asking for various proofs and despite sending copies of the ad and my booking I hot absolutely nothing
Thankfully the public bus from NCE to Antibes wa only E2.50 and took about 1hr so the loss was minimal (anxiety of course I still needed the place in Antibes one way or another)
But my trust in B.com took a nosedive down

 

[Vacajoe]

Did some research and it’s a real promotion. Great deal if it works. I’d go for it knowing that you can always do a private taxi or Uber if there is an issue

 

[naplesdon]

I have noticed this offer and other "freebies" have been popping up recently on every reservation I have booked with them. I suspect it is promotional gimmick they beta testing. I hope it works out for you.

 

[Kitsambler]

Regardless, do not assume the taxi will just show up. Find a contact number and call them when you clear customs. Print out an airport map -- MAD has several terminals and you need to know where you are. Don't expect the driver to speak English. And as always (especially at that hour), have a backup plan. Good luck!

PS The 24-hour check-in hotel may be an automated arrangement, no humans available to deconflict/troubleshoot. Check in advance so you know what to expect.

 

[Laurie Bryan Larson]

Hello from NY! I am booking some accommodations with booking.com and an offer on their site for a free airport shuttle just came up so I booked it. This is the below confirmation. I am entirely new to booking.com. It says its provided by "Getting Travel". Our flight lands close to midnight, I am traveling with my daughter to a 24 hour check-in hotel. I am just looking for advice as to whether this might be a hoax? Free always sounds too good to be true. Thought I'd ask the brain trust! Thanks in advance!!

View attachment 169070

Does your hotel offer a free shuttle service? Might want to go with that.

 

[dfox]

B.com also "sells" shuttle services. Providing free taxi service for you may be one of their promotion strategies.

I have reserved one for my trip in France next month to see how it works although I am very satisfied with SunTransfers when using its shuttle service in Europe and Southeast Asia as well.

 

[aidan macdhorcaidh]

I've been offered discount transportation from my airport to the hotel from booking.com, but never free. I'd check into the provider - is there a direct link to GETTING TRAVEL?

Booking.com would not allow or be involved with scams....however for reassurance why not contact booking.com

 

[williamlittig]

Hello from NY! I am booking some accommodations with booking.com and an offer on their site for a free airport shuttle just came up so I booked it. This is the below confirmation. I am entirely new to booking.com. It says its provided by "Getting Travel". Our flight lands close to midnight, I am traveling with my daughter to a 24 hour check-in hotel. I am just looking for advice as to whether this might be a hoax? Free always sounds too good to be true. Thought I'd ask the brain trust! Thanks in advance!!

View attachment 169070

I have used "Bookings.com" (not always successfully) but we have used Hostal Viky in Barajas that has a free shuttle with great success. I wish you well.

 

[CWBuff]

Booking.com would not allow or be involved with scams....however for reassurance why not contact booking.com

Please see my post. I am not going to go as far as suggest that they are "involved with scam" but in my case they did NOT follow up on the promise. As per their request I sent them (numerous times) a copy of my confirmation - stating the address of the property and the screenprint (which I took when making said reservation) which clearly showed said promotion (i.e. it was a yellow box IIRC that said free taxi transportation with this booking..or something similar).
I kept on getting the responses (each took 24+hrs) that they needed more "documentation" (HUH? what more do you want?) and that they are looking over the case
Down to the wire even on the day I left.....

And do note that it is ALL B.com not any 3rd party.....

 

[aidan macdhorcaidh]

Well now....in that case perhaps caution is required ...but you can always take a taxi from airport....

 

[Camino Chrissy]

 

[RochelleArellano]

Hello from NY! I am booking some accommodations with booking.com and an offer on their site for a free airport shuttle just came up so I booked it. This is the below confirmation. I am entirely new to booking.com. It says its provided by "Getting Travel". Our flight lands close to midnight, I am traveling with my daughter to a 24 hour check-in hotel. I am just looking for advice as to whether this might be a hoax? Free always sounds too good to be true. Thought I'd ask the brain trust! Thanks in advance!!

View attachment 169070

I would definitely verify. Free is too good to be true unless it is included in your air fare, or it is sponsored by a hotel you are booking into. Buen Camino!

 

[jimmyc]

They provided free transport for myself and three other members of my group from Gatwick airport to the flat we had rented through them in London last year.
The car was ready and waiting for us on arrival as arranged.

 

[AnneMarieC]

You can call booking.com customer service to check this out

 

[Suska]

Hello from NY! I am booking some accommodations with booking.com and an offer on their site for a free airport shuttle just came up so I booked it. This is the below confirmation. I am entirely new to booking.com. It says its provided by "Getting Travel". Our flight lands close to midnight, I am traveling with my daughter to a 24 hour check-in hotel. I am just looking for advice as to whether this might be a hoax? Free always sounds too good to be true. Thought I'd ask the brain trust! Thanks in advance!!

View attachment 169070

It actually works. I got the same type of offer in Barcelona and was skeptical. But if you give your flight number and date there will be someone to pick you up. They will email or text instructions on how to find them. It was a little confusing at first but we found each other and indeed the ride was free. A good tip is appropriate.

 

[CWBuff]

Well surely it must've been me and my impeccable luck....