Changing train tickets

[AlanB]

Hi,
Does anyone know about changing portuguese rail tickets? I have a ticket booked from Libon to Porto. I bought it online but now I want to travel a day eralier. Do you think it will be enough to present this at the ticket office in Lisbon and, prehaps, incur a small charge?

 

[Anniesantiago]

I have no idea, but I would encourage people to wait and purchase tickets locally for this very reason. It's not difficult and generally less expensive than online.

Boa suerte!

 

[Deleted member 3000]

I have no idea, either. Check the terms and conditions on the train companies website.

 

[Rebekah Scott]

I had to change a ticket today, but in Spain. I have learned that it helps a lot if you cry. :cry:

Reb

 

[Anniesantiago]

Hahahha! Yeah, that helps with traffic tickets, too!

 

[Via Lusitana]

I´ll phone them and come back with the answer, keep crying :wink:

JoséLuis

Hi,
Does anyone know about changing portuguese rail tickets? I have a ticket booked from Libon to Porto. I bought it online but now I want to travel a day eralier. Do you think it will be enough to present this at the ticket office in Lisbon and, prehaps, incur a small charge?

 

[Via Lusitana]

AlanB,
you can stop crying.

They answer the phone 24 hour a day.

So all you have to do is:
Go to the portuguese rail website, http://www.cp.pt
go to "my cp", as you did when you bought the ticket and login with the same email and password
choose history
click "see"
now... drums, please....
the magic word: reissue
that´s all, free of charge :mrgreen:

Bom Caminho
JoséLuis

 

[AlanB]

Thanks all. Did it and it was a piece of cake! If only changing flights was so easy....

 

[Deleted member 3000]

No thanks necessary. I am glad that my complete lack of knowledge was of some use ...

We are blessed by those who do know something on a topic (myself rarely included).