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Deleted member 43780
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Recently when walking the Portuguese, I pulled my calf muscle. So decided to take a two or three day break. Walked into Ponte De Lima limping.
Saw in Camino book place called Pizzaria Barie Beria, Passeio 25 April, in Ponte De Lima. They rent rooms above the pizza place. At first seemed to be ok. Place is on the river front.
No hot water ALL day long. Complained to the owner. She acted like did not care. Had a shared bathroom in hall way. No T-paper! Never! Again complained.
Room was on second floor. The TV in the pizza place was turned up full blast for hours after the place closed. Went down stairs to complain. They were cleaning the kitchen and making sauce etc. Again, fell on deft ears. They did nothing!
I asked for the complaint book. Was told "there is none. You don't like it here, leave."
I know this was a lie. Every establishment that rents a room in Spain and Portugal must have such a complaint book. She did not want me to make a official complaint.
Having grown up in Spain and now living in Seville, I am aware that some places may cut the hot water heater off during certain hours of the day. But always turn it back on for night/morning shower.
A good place will have written notice posted to this policy. Or tell you when you sign in.
This place was 30 euro per night. Room was also dirty.
Third morning I left. Knowing management, the owner, is such a witch I took photos of the room, bath room, hall way etc. To show I did nothing wrong.
No matter what...DO NOT STAY IN THIS PLACE. You will be sorry. Be it tourist, walker or others, DO NOT stay here.
I am sending a written letter of complaint to the City. Sure it will be trashed.
On a positive note, I stayed in some very nice Alburges. Especially noted was Casa Laura.
Saw in Camino book place called Pizzaria Barie Beria, Passeio 25 April, in Ponte De Lima. They rent rooms above the pizza place. At first seemed to be ok. Place is on the river front.
No hot water ALL day long. Complained to the owner. She acted like did not care. Had a shared bathroom in hall way. No T-paper! Never! Again complained.
Room was on second floor. The TV in the pizza place was turned up full blast for hours after the place closed. Went down stairs to complain. They were cleaning the kitchen and making sauce etc. Again, fell on deft ears. They did nothing!
I asked for the complaint book. Was told "there is none. You don't like it here, leave."
I know this was a lie. Every establishment that rents a room in Spain and Portugal must have such a complaint book. She did not want me to make a official complaint.
Having grown up in Spain and now living in Seville, I am aware that some places may cut the hot water heater off during certain hours of the day. But always turn it back on for night/morning shower.
A good place will have written notice posted to this policy. Or tell you when you sign in.
This place was 30 euro per night. Room was also dirty.
Third morning I left. Knowing management, the owner, is such a witch I took photos of the room, bath room, hall way etc. To show I did nothing wrong.
No matter what...DO NOT STAY IN THIS PLACE. You will be sorry. Be it tourist, walker or others, DO NOT stay here.
I am sending a written letter of complaint to the City. Sure it will be trashed.
On a positive note, I stayed in some very nice Alburges. Especially noted was Casa Laura.
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