My location does not show up on the map

[Janeseamans]

I started the Camino in Irun 4 days ago. The app shows the route but not my location on the route. I deleted the download and then reinstalled it but it still does not work. My data roaming is on. Help!

 

[trecile]

I started the Camino in Irun 4 days ago. The app shows the route but not my location on the route. I deleted the download and then reinstalled it but it still does not work. My data roaming is on. Help!

Which app are you using?

Both Wise Pilgrim and Buen Camino apps require further downloads after you have installed the apps for complete offline functionality.

 

[Janeseamans]

Which app are you using?

Both Wise Pilgrim and Buen Camino apps require further downloads after you have installed the apps for complete offline functionality.

I downloaded the app and then downloaded the offline maps. What else am
I to do?

 

[trecile]

I downloaded the app and then downloaded the offline maps. What else am
I to do?

Please tell us which app you are using.

If it's Wise Pilgrim you can contact the developer @wisepilgrim right here on the forum via private message. If it's Buen Camino You can use the "Information and Contact" button within the app.



Or you may just need to turn on "location services" for the app in your phone's settings.

 

[Bradypus]

Might be a bit obvious but are you sure that you have enabled the location services on your phone and given permission for the app to access your location data?

 

[Janeseamans]

Which app are you using?

Both Wise Pilgrim and Buen Camino apps require further downloads after you have installed the apps for complete offline functionality.

Wise pilgrim for the del norte

 

[trecile]

Wise pilgrim for the del norte

Okay, what kind of phone do you have and have you allowed all the necessary location services permissions for the app?

 

[Janeseamans]

Okay, what kind of phone do you have and have you allowed all the necessary location services permissions for the app?

I phone 13 pro and data roaming is on

 

[Tincatinker]

Data roaming isn’t the issue. Your permissions settings are.
Look at the Control Centre in Settings

 

[sggarlick]

You could check /Settings/Privacy & Security/Location Services/ for the Wise Pilgrim app, which needs to be set to either While Using or Always

 

[trecile]

I phone 13 pro and data roaming is on

This article might be helpful

About privacy and Location Services in iOS, iPadOS, and watchOS

Learn how privacy settings and Location Services help protect your personal information on your iPhone, iPad, iPod touch, and Apple Watch.

support.apple.com

 

[Bill's_Walking]

I had a similar issue using Wise Pilgrim on my recent Camino. Sometimes, and for some reason, If I clicked on the town name of where I was, then I could not find my location. What worked for me was to go to the staring screen of the app and click on the icon in the top right: the black circle with the compass icons. This was with the Android version.

 

[Bill's_Walking]

I had a similar issue using Wise Pilgrim on my recent Camino. Sometimes, and for some reason, If I clicked on the town name of where I was, then I could not find my location. What worked for me was to go to the staring screen of the app and click on the icon in the top right: the black circle with the compass icons. This was with the Android version.

Admittedly that may be in the user guide that I never bothered to read.

 

[sjdaotearoa]

I started the Camino in Irun 4 days ago. The app shows the route but not my location on the route. I deleted the download and then reinstalled it but it still does not work. My data roaming is on. Help!

Yes I had the same problem. Turn on your Location Services. Different places for Android and IPhone.

 

[gloria lowe]

I’ve used Wise Pilgrim and if everything is down loaded you are the blue dot. I’ve never gotten lost I just point my phone where I’m heading and follow the map.

 

[trecile]

@Janeseamans - did you get the problem worked out?

 

[Quiltify]

I had that issue. It was because I had my VPN on. Turned it off and it worked fine.

 

[Rock2010]

I’ve used Wise Pilgrim and if everything is down loaded you are the blue dot. I’ve never gotten lost I just point my phone where I’m heading and follow the map.

Is it possible to view the downloaded map before you go? I can't see where to open the map, even though the download said "Done."

 

[trecile]

Is it possible to view the downloaded map before you go? I can't see where to open the map, even though the download said "Done."

On the main page tap the circle in the upper right corner

 

[gloria lowe]

Is it possible to view the downloaded map before you go? I can't see where to open the map, even though the download said "Done."

Yes. It will show where you are them zoom out to see Spain and you will see the Camino and go over to that area.