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Kindle has changed the system for Kindle's 5th generation and older. Not sure if this was your problem, but they said you would have to have the Kindle app.I have slowly been building a digital library of reference books for the Camino. Some were bought on the Australia Amazon site and others bought via the US Amazon site because they were either not available on the Au site, or I just didn't realise where I was. This wasn't an issue because I could read the books online via read.amazon.com.au or read.amazon.com - a bit painful but not a deal breaker considering there are more important things to get stressed about.
But recently all my kindle books on the US reader have disappeared. It seems to say that they are now on my AU reader, but they're not. So, I've lost a significant number of Kindle books and the order numbers are no longer in my order history either.
Just wondering if this has happened to anyone else? Was there a recent announcement that I missed about merging Kindle readers?
No. You’ll be able to access anything you have downloaded. You won’t be able to buy new books from your home Amazon store (I think!)Wait, so if I bring my Kindle from the U.S. to Spain, I won't be able to access any of my books on it??? Seriously?!
That's not been my experience using the Kindle App. I've bought and read many books while in Spain, using my usual Amazon account. However, it's no longer possible to buy new titles directly through the app, you have to use the Amazon store. Once the titles are in your library you should be able to download them to whichever device you want to use at the time.No. You’ll be able to access anything you have downloaded. You won’t be able to buy new books from your home Amazon store (I think!)
I have taken my Kindle to Spain before and not had any problems reading what was on it. It sounded like this post was about a new thing Amazon is doing, though. (??) Also, I don't like reading books on my phone. (You mention the app.) Do you know if it's still the case that you can read things you've downloaded onto an actual Kindle OK?That's not been my experience using the Kindle App. I've bought and read many books while in Spain, using my usual Amazon account. However, it's no longer possible to buy new titles directly through the app, you have to use the Amazon store. Once the titles are in your library you should be able to download them to whichever device you want to use at the time.
Is it your sense that this has to do with your residency? (So for travelers to another country, their device would still work?) Although I guess that raises the question of for how long, before Amazon thinks you've moved to Spain. (I wish!)Sometime last year Amazon changed their term of service in a way that affects anyone with a library from a country where they do not reside.
Given possible different rules in different countries it may vary from one person to another.
My situation was an EU resident with books purchased from Amazon USA
What that means for me is that:
The books were lost on my Kindle device. Gone. Wiped.
On my Kindle App on my phone I still have access to all the books but cannot add more. Not even free ones.
I don't like reading on my phone so that's not a lot of use to me.
Unfortunately, my Kindle device was stolen before I had a chance to figure out a workaround.
Is it possible that you actually have two separate accounts? If so, that may be the issue.
I'd be wary of contacting Amazon unless as a last resort. I know I did not follow their "procedures" when I bought the US books so don't thonk I have a leg to stand on to complain.
I usually read my books on a tablet, sorry I don't know about how it works on the Kindle deviceI have taken my Kindle to Spain before and not had any problems reading what was on it. It sounded like this post was about a new thing Amazon is doing, though. (??) Also, I don't like reading books on my phone. (You mention the app.) Do you know if it's still the case that you can read things you've downloaded onto an actual Kindle OK?
Thanks for the tip, I will look into that.To access one library vs the other I had to keep going to Settings and changing my location and library there. Awkward but doable.
Very useful info, thank you! I had no idea they changed their terms of service (probably just accepted some update to terms without reading it and understanding what it meant!). That would explain it since my books are also gone. Wiped. I do think I have two separate accounts which was difficult to figure out because they have the same username and password. I think I have to just kiss these books goodbye. Thanks for your reply, it was very useful!Sometime last year Amazon changed their term of service in a way that affects anyone with a library from a country where they do not reside.
What that means for me is that:
The books were lost on my Kindle device. Gone. Wiped.
Is it possible that you actually have two separate accounts? If so, that may be the issue.
I'd be wary of contacting Amazon unless as a last resort. I know I did not follow their "procedures" when I bought the US books so don't thonk I have a leg to stand on to complain.
I will do a few searches on that topic, it would explain what has happened, thank you!I remember reading something about the copyright issues between countries. Unfortunately, Amazon may be overreacting to cover themselves.
Thank you for that possible solution. I don't read via an app, I read on my laptop from the online link. But it's something to consider, thank you again!Kindle has changed the system for Kindle's 5th generation and older. Not sure if this was your problem, but they said you would have to have the Kindle app.
I'm learning the hard way!Welcome to "freedom" in a capitalistic culture.
Thank you, I had a look at that link and tried it but it didn't restore the books I've "lost". Amazon will help but they want my order numbers. My order history has also disappeared and I've long since deleted the emails from them with this information.Have you tried all the steps suggested in the following link?
If you still can’t access the books, you shd contact Amazon. You own those books and they can’t just take them away from you. There are many legitimate reasons for having different kindle accounts in different countries .
Sense? I don't have much of thatIs it your sense that this has to do with your residency? (So for travelers to another country, their device would still work?) Although I guess that raises the question of for how long, before Amazon thinks you've moved to Spain. (I wish!)
I think I have to just kiss these books goodbye. Thanks for your reply, it was very useful!
All hope may not be lost.My order history has also disappeared and I've long since deleted the emails from them with this information.
As far as digital books and Amazon are concerned, it has to do with (sales) tax and with geolocation. If it is geolocation related, then you simply cannot buy or download the book or watch the video when it is a movie in digital form. Even a VPN app will not help. When it is tax related then it depends on which country your Visa card has been issued and which Amazon site sells the product it (.com, .co.uk, .de, .fr, .es) and to which site your account is linked.Is it your sense that this has to do with your residency?
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