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RENFE Train Ticket Refund

Olivia Covarrubias

Member
Time of past OR future Camino
I have walked from SJPP to Burgos in 2017
Will begin Burgos to Compostela in May of 2018
Hi and Hola:
I'm going back to Spain to complete the Camino in May. I'll be flying into Madrid, then taking the Renfe to Burgos - meeting with friends. Originally my daughter was going with me, but she cannot make it. There is a wonderful couple and their friend going, along with another who will be joining us in Leon. To make a long story short, I have an extra Renfe train ticket from Madrid to Burgos but I cannot figure out how to get a refund on the train ticket. It's a promotional fare. If I cannot get a refund, i will definitely give it away to anyone who needs it. It's for May 27, 2018 at 0800 hours (Madrid-Ch to Burgos)
 
Camino Way markers in Bronze
The one from Galicia (the round) and the one from Castilla & Leon. Individually numbered and made by the same people that make the ones you see on your walk.
Hola again Olivia,

Check the fine print on the ticket because EU regulations are more forgiving then American transportation systems. I and others I know have received refunds on Promotional Fare tickets even when they say no refunds.
 
Probably no refund. It may be possible to exchange it. Promotional tickets are use or lose. Sell it or give it away.
 
Camino Preparation Guide
The focus is on reducing the risk of failure through being well prepared. 2nd ed.
EXPRESS BOURRICOT - Transport
Transport luggage-passengers.
From airports to SJPP
Luggage from SJPP to Roncevalles
falcon269 said:
Probably no refund. It may be possible to exchange it. Promotional tickets are use or lose. Sell it or give it away.
Click to expand...
Camino Addict said:
Hola again Olivia,

Check the fine print on the ticket because EU regulations are more forgiving then American transportation systems. I and others I know have received refunds on Promotional Fare tickets even when they say no refunds.
Click to expand...
Thank you and I'm going to remain optimistic.
 
A late arriving airplane at Barajas caused me to miss my train. Renfe: "Too bad." No credit, no refund, no anything. I bought another ticket.
 
Camino Inglés Walking Holiday - UK
St James' Way - Self-guided 4-7 day Walking Packages, Reading to Southampton, 110 kms
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