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Users: JanelMcB
In 🦠 Covid & the Camino
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OBSOLETE COVID THREAD When an airline cancels your flight and refuses refund

I received a monetary refund from Vueling with no problems. Had to fight with Tap Portugal. They offered a flight credit, which was of no value to me. I filed a dispute with my credit card company. Reason for the dispute was failure to provide service. The airline had about 3 months to...
- JanelMcB
- Post #31
- Dec 20, 2020
- Camino de Santiago Forum: 🦠 Covid & the Camino
OBSOLETE COVID THREAD When an airline cancels your flight and refuses refund

I contacted the credit card company and filed a dispute for services not received. Received a credit a few days ago for the full cost of my TAP Portugal flight.
- JanelMcB
- Post #13
- Jun 21, 2020
- Camino de Santiago Forum: 🦠 Covid & the Camino
OBSOLETE COVID THREAD When an airline cancels your flight and refuses refund

Have you tried disputing the charge with your credit card company? Reason for dispute is services not received. Insist on the need for a monetary credit and not a flight credit.
- JanelMcB
- Post #11
- Jun 16, 2020
- Camino de Santiago Forum: 🦠 Covid & the Camino
OBSOLETE COVID THREAD Refuge Orisson Refund Policy

I booked both in advance directly with each albergue. Received refund from Edurne at Roncesvalles over a month ago. Will be contacting Orisson in another week for that refund. No has from R and not expecting one with O.
- JanelMcB
- Post #22
- Jun 1, 2020
- Camino de Santiago Forum: 🦠 Covid & the Camino
OBSOLETE COVID THREAD Refuge Orisson Refund Policy

I wrote to them months ago requesting a refund for my June reservation. They asked me to write back in mid June, as they were processing earlier refunds at the time. No hassle from them; just wait until your reservation date gets closer. Wait until June and write to them to request the refund.
- JanelMcB
- Post #18
- May 28, 2020
- Camino de Santiago Forum: 🦠 Covid & the Camino