Help for American buying bus ticket from Pamplona

Jichat · Sep 1, 2023

I am trying to purchase a ticket for the ALSA bus from Pamplona to SJPDP. It requires a document, which I believe is my passport number. I click other(as the two other choices are Spain) and then under “issuing country”, every country imaginable is there except the United States. I have sent an email to them. I feel like I’m not purchasing from the right site, maybe? What can I do?

Kirkie · Sep 1, 2023

Jichat said:
I am trying to purchase a ticket for the ALSA bus from Pamplona to SJPDP. It requires a document, which I believe is my passport number. I click other(as the two other choices are Spain) and then under “issuing country”, every country imaginable is there except the United States. I have sent an email to them. I feel like I’m not purchasing from the right site, maybe? What can I do?

Could you post a screenshot of the relevant page?

ivar · Sep 1, 2023

Jichat said:
I am trying to purchase a ticket for the ALSA bus from Pamplona to SJPDP. It requires a document, which I believe is my passport number. I click other(as the two other choices are Spain) and then under “issuing country”, every country imaginable is there except the United States. I have sent an email to them. I feel like I’m not purchasing from the right site, maybe? What can I do?

Maybe you need to add the name of your country in spanish? Estados Unidos (EEUU)

Jichat · Sep 1, 2023

ivar said:
Maybe you need to add the name of your country in spanish? Estados Unidos (EEUU)

Thank you for responding. I skipped that part and it let me purchase, so I’m going to roll with it.

lt56ny · Sep 2, 2023

Jichat said:
I am trying to purchase a ticket for the ALSA bus from Pamplona to SJPDP. It requires a document, which I believe is my passport number. I click other(as the two other choices are Spain) and then under “issuing country”, every country imaginable is there except the United States. I have sent an email to them. I feel like I’m not purchasing from the right site, maybe? What can I do?

If you download the app. You can switch to English. It is super easy to purchase tickets. If you have an IPhone the ticket can be added to your wallet. I would assume that Android phones have a similar feature.

david g · Sep 2, 2023

Jichat said:
I am trying to purchase a ticket for the ALSA bus from Pamplona to SJPDP. It requires a document, which I believe is my passport number. I click other(as the two other choices are Spain) and then under “issuing country”, every country imaginable is there except the United States. I have sent an email to them. I feel like I’m not purchasing from the right site, maybe? What can I do?

I just bought the same ticket last week. The United States is listed there, just far down after a lot of scrolling.

DwainS · Sep 3, 2023

Jichat said:
I am trying to purchase a ticket for the ALSA bus from Pamplona to SJPDP. It requires a document, which I believe is my passport number. I click other(as the two other choices are Spain) and then under “issuing country”, every country imaginable is there except the United States. I have sent an email to them. I feel like I’m not purchasing from the right site, maybe? What can I do?

bought mine through train line. very easy

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Help for American buying bus ticket from Pamplona

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