Yes, the full fee as soon as they get the number. I thought about faxing, but I learned that my fax at work has a lock for international numbers. I emailed them and asked if I could just send a check, but was again asked if I could fax it instead.
Something tells me the place is probably legit, but for 12 euros more I might reserve another place I have in mind that uses online booking. Hate to give the money to the bigger establishment, but at least I'll have the peace of mind. It is my first stop, after all.
I'll be arriving in Pamplona around 5:45 pm (or 17:45 -- I'd better get used to that) and it might be too late to nab a spot in the abergue. Quality isn't an issue, since the hostel is really just to sleep off jetlag and relax before I start off to Cizur Menor.
Anyone else getting into Pamplona around that time? I'd love to start off with someone if possible.