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UPDATE: Now they have also cut off the Toronto to Frankfurt portion of our flights (21 June). Maybe now I can get a refund? The saga continues! Lol! :)
This is part of what I received from as a response to my complaint to USDOT about Air Canada changing my flight to land in Frankfurt, Germany instead of Porto, Portugal and not allowing a refund.
"A passenger is entitled to a refund if an airline cancels a flight and the passenger chooses not...
Thanks @davebogg This gives me a little more hope. I think my strategy now is just to wait until the flight is cancelled in total, which I think it will be, and then, I assume I will be more likely to get a refund. We will see.
I had a flight scheduled 21 June Chicago-Toronto-Porto and it was changed to arrive in Frankfurt instead of Porto. Air Canada is saying since it was a schedule change so far in advance that they will not refund my money. This is not just a schedule change but a LOCATION change 2,000 km away from...
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