You're welcome! Disclaimer: I didn't stay there and cannot vouch for the place. I actually stayed in the Alda Hotel in downtown Ponferrada.
I quickly deleted my original response out of embarrassment for re-activating a four-year old thread, but the gist of what I wrote was this: I'm so sorry the original poster doesn't like Ponferrada because I look back on my rest day there last month with the greatest fondness. The city fed my soul in ways that I didn't know I needed. I think we all experience the villages/towns/cities/remote places differently according to whatever our own psychological experiences are at the moment. I hit my worst mental rock-bottom in Astorga, yet everyone else I know raves about the city. I have no desire to ever visit it again because I personally was at such a low point that night. I firmly believe every day I experienced on the Camino was framed by where I was psychologically and spiritually.
I loved Ponferrada so much I signed up for a Flamenco dance class that starts in two weeks... perhaps with the hope of recapturing how I felt the day I encountered the Flamenco street party outside my hotel door when I was there.
https://caminojen.com/2018/05/05/gracias-ponferrada/
Buen Camino!