Steve Taylor
Member
- Time of past OR future Camino
- June 2019 Sarria to Santiago Sept 2019 Logrono to Burgos Aug 2020 St Jean Pied De Port to Logrono
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I made a reservation at Refuge Orisson for 26 June quite a while ago. I understand that if the refuge cancels the booking because of the current Covid-19 situation, I'll get a refund but, if I was to choose to cancel before the refuge makes that decision, does anyone know if I will get a refund or do I lose the entire cost of the reservation?
I understand your predicament.
Ordinarily, should you cancel your booking, then you would be hard pressed to argue that you had a case to expect your deposit to be returned.
However, we, (the whole World) would accept that these are hardly 'Ordinary' times.
It occurs to me that the Hostel itself closed the door from whenever it was that the Spanish Government closed all accommodation (I appreciate that there were some hotels left open for people that could not go home but, hostels and Albergues on the Camino hardly fall into that category) on Lockdown.
Le refuge Orission is not in Spain but in France.
LE REFUGE ORISSON | THE WAY OF ST JAMES
With a capacity of 28 beds in dormitories of 6 and 10 beds, the REFUGE ORISSON is open from April to October. It was converted from an ancient shepherd’s house in 2004, maintaining the traditional charm, while offerin some comfort.refuge-orisson.com
What will it be like on 26 June 2020, a month from now ... I think you will have to ask them directly. This is what you currently see when you go to their website:I made a reservation at Refuge Orisson for 26 June quite a while ago. I understand that if the refuge cancels the booking because of the current Covid-19 situation, I'll get a refund but, if I was to choose to cancel before the refuge makes that decision, does anyone know if I will get a refund or do I lose the entire cost of the reservation?
I just read on this Camino Forum that the Spanish Government will not be letting foreign visitors into the country until July. Since your reservation is in June, you could argue that you are not able to come on the date you booked due to Force Majeure.I made a reservation at Refuge Orisson for 26 June quite a while ago. I understand that if the refuge cancels the booking because of the current Covid-19 situation, I'll get a refund but, if I was to choose to cancel before the refuge makes that decision, does anyone know if I will get a refund or do I lose the entire cost of the reservation?
Really, just ask them. The owner seems to be a reasonable man when he is approached reasonably and politely. If the hotels and gîtes in France are open and allowed to welcome guests at the end of June, there is no force majeur on their part. They are fulfilling their contractual obligations when they provide their customers with the bed they had booked. You could spend a night at Orisson and hike in the French part of Pyrenees - plenty of people do that every year. ☺Force majeure is a common clause in contracts that essentially frees both parties from liability or obligation when an extraordinary event or circumstance beyond the control of the parties, such as a war, strike, riot, crime, epidemic or an event described by the legal term act of God, prevents one or both parties from fulfilling their obligations under the contract.
Really, just ask them. The owner seems to be a reasonable man when he is approached reasonably and politely. If the hotels and gîtes in France are open and allowed to welcome guests at the end of June, there is no force majeur on their part. They are fulfilling their contractual obligations when they provide their customers with the bed they had booked. You could spend a night at Orisson and hike in the French part of Pyrenees - plenty of people do that every year. ☺
I received a full refund from Refuge Orisson. I wrote them asking about it in April - my reservation was for May 10. They responded saying that they were currently working on April refunds and to contact them in May. I emailed them again on May 1 and received my refund on May 11. I canceled my reservation with them - they had not canceled it when I requested a refund.I made a reservation at Refuge Orisson for 26 June quite a while ago. I understand that if the refuge cancels the booking because of the current Covid-19 situation, I'll get a refund but, if I was to choose to cancel before the refuge makes that decision, does anyone know if I will get a refund or do I lose the entire cost of the reservation?
I received a full refund from Refuge Orisson. I wrote them asking about it in April - my reservation was for May 10. They responded saying that they were currently working on April refunds and to contact them in May. I emailed them again on May 1 and received my refund on May 11. I canceled my reservation with them - they had not canceled it when I requested a refund.
I did. They were grateful.Personally I would write it off as a donation.
And again not Orisson but the pilgrim albergue of Roncesvalles who inform on their website:a sign of the change to come very soon ...
I wrote to them months ago requesting a refund for my June reservation. They asked me to write back in mid June, as they were processing earlier refunds at the time. No hassle from them; just wait until your reservation date gets closer. Wait until June and write to them to request the refund.I made a reservation at Refuge Orisson for 26 June quite a while ago. I understand that if the refuge cancels the booking because of the current Covid-19 situation, I'll get a refund but, if I was to choose to cancel before the refuge makes that decision, does anyone know if I will get a refund or do I lose the entire cost of the reservation?
That's what I have chosen to do - I was told they would refund my April 23rd "if someone else booked" - then everything shut down and I've not had any refund. It's much easier to "let it go"Personally I would write it off as a donation.
I booked both in advance directly with each albergue. Received refund from Edurne at Roncesvalles over a month ago. Will be contacting Orisson in another week for that refund. No has from R and not expecting one with O.I cancelled all of my bookings made via booking website. I had a handful of bookings made directly for May 23-29 on the Camino. Only one albergue e-mailed to say they were cancelling my reservation, but I believe it was a place that was not prepaid. I did not hear anything from the couple of places that I did prepay for... Orisson and Roncesvalles were among them. I don't see anywhere an offer of a refund, and I chose not to ask since I know they will be struggling financially.
I made a reservation at Refuge Orisson for 26 June quite a while ago. I understand that if the refuge cancels the booking because of the current Covid-19 situation, I'll get a refund but, if I was to choose to cancel before the refuge makes that decision, does anyone know if I will get a refund or do I lose the entire cost of the reservation?
I made reservations for 1 May 2020 and requested a refund due to covid restrictions. They didn't give me a refund, but, they held my reservations open for anytime in 2021. This was ok for me since I am walking the Camino. Now I am waiting for them respond to renew reservation of 3 May 2021.I made a reservation at Refuge Orisson for 26 June quite a while ago. I understand that if the refuge cancels the booking because of the current Covid-19 situation, I'll get a refund but, if I was to choose to cancel before the refuge makes that decision, does anyone know if I will get a refund or do I lose the entire cost of the reservation?
Did you receive an email from them when you cancelled. I did the same but got no reply from themmade reservations for 1 May 2020 and requested a refund due to covid restrictions. They didn't give me a refund, but, they held my reservations open for anytime in 2021. This was ok for me since I am walking the Camino. Now I am waiting for them respond to renew reservation of 3 May 2021.
Yes I did get a reply from them. They even rescheduled my reservation to 3 MayDid you receive an email from them when you cancelled. I did the same but got no reply from them
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