Avoid Veuling Air

Ellen Z

New Member

Time of past OR future Camino

Frances- 2019
Portuguese Coastal- 2022

• Jul 1, 2022

• #1

A word of warning re: airlines- take my advice and avoid Veuling Air. They are quite unprofessional, shady and there’s no way to contact them if you need to. They’re cheap, yes, and for a reason. I’ve had no end of headache trying to reach them to change a flight. I’ll never use them again, and there are many others in my situation.

 

trecile

Moderator

Staff member

Donating Member

Time of past OR future Camino

Francés, Norte, Salvador, Primitivo, Portuguese

• Jul 1, 2022

• #2

Ellen Z said:

A word of warning re: airlines- take my advice and avoid Veuling Air. They are quite unprofessional, shady and there’s no way to contact them if you need to. They’re cheap, yes, and for a reason. I’ve had no end of headache trying to reach them to change a flight. I’ll never use them again, and there are many others in my situation.

Click to expand...

And many people will say the same about just about any other airline. All airlines are currently having staffing issues while the desire to travel is growing, which leads to many issues.

 

David with new Kit!

Active Member

Time of past OR future Camino

2019, 2021, 2022

• Jul 2, 2022

• #3

I agree with @trecile. I have used them many times with no issues. Just about every airline is experiencing issues of some sort just now.

As an example, my BA flight this August has moved it's departure time, which has cost me an additional night stay in London.

I'm just sorry that your personal experience was so bad this trip.

BTW - I had to call them last October from SDC, it was not easy to find a phone number but once I did, they resolved my flight issue quite quickly.

 

naplesdon

Veteran Member

Time of past OR future Camino

Multiple Caminos 2010 to 2019

• Jul 2, 2022

• #4

I could say the same thing about Iberia Airlines who is the parent company of Veuling along with BA. None of the airlines are into customer service these days and as I heard on CNBC this morning your best bet is to book your flight early in the day to avoid being canceled.

 

RJM

Veteran Member

Time of past OR future Camino

Camino's Frances, Fisterre, Portuges. Over 180 day

• Jul 2, 2022

• #5

Troubled times for most airlines worldwide these days of pandemic recovery process. Many of them are below strength employee wise. I would hesitate to paint Vueling with such a broad brush at this point in time.

 

Airfix

Active Member

Time of past OR future Camino

French 2019
Portuguese 2021 Central
2022 Coastal

• Jul 2, 2022

• #6

Veuling saved our Portuguese Camino when easyJet cancelled flights from SdC last May. I still use easyJet.
Tough time for all in travel industry.
Have a plan B ready.

 

C clearly

Moderator

Staff member

Donating Member

Time of past OR future Camino

Most years since 2012

• Jul 2, 2022

• #7

I don't think we want the forum to be a place where people come to trash companies.

I see no value - related to pilgrims - in keeping this thread open, so I will close it.

 

Last edited: Jul 2, 2022

C clearly

Moderator

Staff member

Donating Member

Time of past OR future Camino

Most years since 2012

• Jul 2, 2022

• #8

Also, thanks to those who provided comments that gave helpful context for the complaint.