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Even from Holland to Portugal did not succed. A Christmas present , sent to one of our forum friends returned to sender back home after more than one month.I've just completed the Portuguese Camino (Porto to Santiago ) and did forward a few boxes ahead to myself addressed to the Santiago correos and what could go wrong, did. I went to retrieve my boxes at the Santiago correos only to be told that they had been sent elsewhere (3rd party), why? no good explanation!!!! The 3rd party had already returned one box, our clothes for the rest of our trip, to the return address we had to list on the box which was the hotel address in Lisbon where we fly out of to go back home. We touch base with our hotel and there is no sign of that box, so we will likely have to shop or wear our Camino clothing for the whole trip, 3 more weeks!!! Meanwhile, we had to get on a bus and travel to a remote area of Santiago to get the other box which was also due to be shipped back to our return address the same day.
I fail to understand the system failures here and for all the questions I have ask, there are no answers. No one takes responsibility, it's the other guys fault. The Albergue staff did tell me that anything coming from Portugal does not get to destination (Spanish correos ), it ends up at this 3rd party location which does nothing but ship it back to the return address. This even though we had taken care of writing on the box that we were Peregrinos and were to arrive in Santiago on a specific date and also had our email address on the box and mail documents, but all failed to contact us about what was going on.
BE WARNED, DO NOT SHIP ANYTHING FROM PORTUGAL TO SANTIAGO.
If Ivar has comments on the subject, please feel free to add them.
I've just completed the Portuguese Camino (Porto to Santiago ) and did forward a few boxes ahead to myself addressed to the Santiago correos and what could go wrong, did. I went to retrieve my boxes at the Santiago correos only to be told that they had been sent elsewhere (3rd party), why? no good explanation!!!! The 3rd party had already returned one box, our clothes for the rest of our trip, to the return address we had to list on the box which was the hotel address in Lisbon where we fly out of to go back home. We touch base with our hotel and there is no sign of that box, so we will likely have to shop or wear our Camino clothing for the whole trip, 3 more weeks!!! Meanwhile, we had to get on a bus and travel to a remote area of Santiago to get the other box which was also due to be shipped back to our return address the same day.
I fail to understand the system failures here and for all the questions I have ask, there are no answers. No one takes responsibility, it's the other guys fault. The Albergue staff did tell me that anything coming from Portugal does not get to destination (Spanish correos ), it ends up at this 3rd party location which does nothing but ship it back to the return address. This even though we had taken care of writing on the box that we were Peregrinos and were to arrive in Santiago on a specific date and also had our email address on the box and mail documents, but all failed to contact us about what was going on.
BE WARNED, DO NOT SHIP ANYTHING FROM PORTUGAL TO SANTIAGO.
If Ivar has comments on the subject, please feel free to add them.
Even from Holland to Portugal did not succed. A Christmas present , sent to one of our forum friends returned to sender back home after more than one month.
@cdnwine I have not had any problem receiving bags/suitcases/boxes from Portugal using the postal service.
The rule at the Spanish post office is: "If you don't don't pick up your stuff within 14 days, they will send it back to the sender". That is why I offer this service:
https://www.caminodesantiago.me/luggage-storage-in-santiago-de-compostela/
This said, I know many that send thing to the post office in Santiago... and many times they keep things longer than 14 days... But the rule is (if you ask them), 14 days.
I am at the post office almost every day, sending credentials out.... so I know them quite well. If you need some help, please let me know. ivar.rekve at gmail.com
I hope this helps.
Ivar
Not sure.14 working days right? It's how it works here in Portugal.
Not sure.
The postcode is not the holy grailYou should have sented it to Ivar storage stash!
Probably because some one has written the wrong postal code on the package(201=/=681 )
The postcode is not the holy grail
Here stil arrive letters and parcels without any postal code
Os "Goudse stroopwafels "foram gostosos quando volveram .Each street in Portugal, might have 1, 2, 3 or 4 postal codes, depending from the lenght of the street. That's the street identification, being the first 4 numbers the town/city and the last 3 numbers indicate the street, and what part of the street (pair or unpair numbers, below or above 100, etc etc).
If you mark a postal code to 2600-201, the system will regonize it has that street (Travessa da Misericórdia), either if it has a different name over it. What happened was that, 2600-201 it's Vila Franca de Xira (and not Castanheira do Rbatejo), and it went to the number 39 of that street. Mail man don't use the street name, but the postal code to know where they have to find it. You could even put the address from the Prime Minister, with a different postal code, it will end up at the destination of the postal code.
I never had problems with sending or receiving mail from abroad. What I have problems with, it's with customs handling and dispatch of the packages. That yes, I have complaints. Besides that, nothing at all. I even got mail from Vietnam every once and a while, and receive it without any problem besides sometimes the long waiting time
Os "Goudse stroopwafels "foram gostorosos quando volveram .
He wished he should !And I was thinking that some fat customs guard was eating them
So I think I know what happened above.
When you mail something across border into Spain, it is not necessarily the Spanish post office that "takes over" when the parcel enters Spain. When I get suitcases/boxes from France it is actually SEUR (private transportation company) that delivers it to me. French Postal Service to the border, SEUR from the Spanish border to me.
Something similar is happening across the Portuguese/Spanish border. I think (the more I think, the more unsure I get... but I think) I get the boxes/suitcases from Portugal delivered to me in Santiago by the Spanish postal service (or it might be SEUR, now I am not sure). The problem occurs if you mail it to a Spanish Post office... and it is SEUR (or another private company) that delivers it. I am not sure if they will drop it off at a post office and having them store it. I have my doubts that this is done. Has anyone tried this? "Poste restante" across borders?
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