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Yes I think this is the correct thing to do maybe...As I said in my post, I don’t do reviews good or bad, it was so other Pilgrims wouldn’t have the same experience...In all honestly, it was a tiny blip in an otherwise wonderful experience but the shock of entering the real world again after being on my own for a month took it out of me I guess...
Don’t wholly agree with that I’m afraid Sabine...not when it comes to people’s bad behaviour that is...Life as it is...
They said they needed the room...They didn’t give me the room I booked which I let go and there was a problem getting into the hotel in the first place...I knew the minute I stepped inside the door there was something wrong...I’m really surprised that they asked you to vacate! Without pressing you in an uncomfortable way, can you explain why they asked you to leave? Was there some sort of mutual disagreement, or did they know that you were already unhappy at that point?
I am in a rather expensive hotel for three nights in Burgos. I’m grateful that my experience is the opposite of yours! I actually found a better deal on booking.com, but this is such an interesting old funky glamorous overdone monstrosity that I have fallen in love with that. I have figured out how much substitute teaching I’m going to have to do to justify staying here – – about two full days. Worth it!
Everything is red and gold and I have a huge bathtub with jet streams. I have the cool arm grabbers to help get out of the tub, and there is a huge buffet breakfast. It’s just the place to finish up, and I wish that you could be having a similar and entertaining experience!
I treat people the way I expect to be treated but when that is not reciprocated there is a problem I feel...part of the fee is for hospitality and it’s their job to make you feel welcome and at home not be treated just as a large Euro sign...They said they needed the room...They didn’t give me the room I booked which I let go and there was a problem getting into the hotel in the first place...I knew the minute I stepped inside the door there was something wrong...
Hi
I finished the Camino Portuguese from Lisbon on Wed and decided to treat myself to a nice hotel as I always do in Santiago as a reward, you know what I mean...
The hotel in question, in my experience anyway, was only interested in the money and certainly not in Pilgrim business...I had a horrible experience and felt I was treated very badly, to the point they were at my room door , not asking me but telling me to vacate the room before the checkout time...This had a very negative effect on my last day in Santiago which is usually wonderful...I asked to speak to the manager to enquire why I was being treated so badly by the hotel staff...of course he wasn’t available...
I’m no shrinking violet....I’m 45 years old and this was my 4th Camino and have being staying in hotels for work for about 25 years and I have to honestly say this is one of the worst experiences I’ve ever had in a hotel...
I don’t usually do reviews good or bad and I’ve never complained on the forum before about anything...the Caminos are not a walk in the park! They can sometimes be very hard work but I love the challenges they throw at you but this was a step too far...
I haven’t named the hotel and I don’t know whether I should, if someone could advise me on this I would be most grateful but i feel if they are only interested in money and not treating their guests with respect, then Pilgrims should not stay there...
I used my Agoda points to get a good deal so the room cost me €160 when it would be usually have cost €400...extravagant I know but I felt I deserved it...The hotel room was in no way worth €160 never mind €400 and the experience itself was €0.00....
Thoughts please,
Stephen
For that price you can often stay in the parador, where you will be treated impeccably (impersonally, but impeccably). Last time I stayed there work was paying, but even so 180€ for 2 nights didn't seem exorbitant for what is quite an experience. My one gripe was that I had no change on me, so had to tip the person who showed me my room 5€ for not carrying my rucksack to it - one euro less than the previous night's total accommodation.
I didn’t know this unfortunately...thank youYes, you want to ask for the complaint book. They will bend over backwards and try to resolve it on the spot rather than have the local tourist office find out what they did to a tourist.
Who knew there were 400€ hotels in Santiago?!! Not me!
I don't know that naming it here would accomplish a lot, but it certainly wouldn't hurt. And I don't know what Agoda is, but if you are a member of TripAdvisor or any similar site, an honest review there would do a lot of good.I haven’t named the hotel and I don’t know whether I should, if someone could advise me on this I would be most grateful but i feel if they are only interested in money and not treating their guests with respect, then Pilgrims should not stay there...
I used my Agoda points to get a good deal so the room cost me €160 when it would be usually have cost €400...extravagant I know but I felt I deserved it...The hotel room was in no way worth €160 never mind €400 and the experience itself was €0.00....
Everybody seems to be getting carried away with the price of the hotel and not focusing on the issue...I’m sure the hotel was not €400 but this discount was offered by the booking App to make it seem like an amazing deal...Sorry, but this post is stretching my credulity. Is there a hotel anywhere in Spain that charges 400E for a room?
Stephen, so sorry about your bad experience and apologies for some of the odious comments here which are not helpful. So much for a sense of 'Community' this forum is supposed to be.....more like sharks forming an inquisition! Do not be offended nor be put off and do post again. You obviously expected a better deal and didn't get it. I'm glad you vented your frustration on this forum. Many people don't post and I'm sure in reading your initial comment would be empathizing with you. I think I know the hotel in question, at that price there are no others in Santiago. I have not stayed there myself. I prefer the Parador . Hope it didn't spoil your Camino. Keep your chin up.I will not be naming the hotel on this forum as I have been advised and to be truthful I wish I never started this thread in the first place...
Yes many and and some even charge higher.Sorry, but this post is stretching my credulity. Is there a hotel anywhere in Spain that charges 400E for a room?
Gosh that's really inexpensive! ( my mother told me never to use the word 'cheap' it's mch too vulgar)!!!As a fun distraction and to lighten the mood, I can tell you that the Parador in the Alhambra is offering a special deal at the moment. €395 a night.
I'm guessing from a friend who told me, that you're too shy, humble and modest to admit it was you!It is a very special place. So I am told by someone who stayed there one night.
Wow!As a fun distraction and to lighten the mood, I can tell you that the Parador in the Alhambra is offering a special deal at the moment. €395 a night.
Gosh no, I could not afford it!I'm guessing from a friend who told me, that you're too shy, humble and modest to admit it was you!
Guess what I just saw on agoda.com, a hotel booking website (I think it's the website in question?):that makes the Hotel Reis Catolicos an absolute steal at 180Eu.
Although (again) I can't imagine a room worth that much, there's no surprise to me that it happens. I looked up a hotel that I had heard about in China and found that the least expensive room for one night would cost my entire income for a whole month!Sorry, but this post is stretching my credulity. Is there a hotel anywhere in Spain that charges 400E for a room?
Actually I disagree. The OP is venting his frustration/disappointment and that is a good thing as it obviously is helping him. Agree/disagree with him is not the issue. The issue is he can vent his frustration in what I hope is a supportive and non patronizing community. The fact that he does not mention the hotel in question makes him rather honorable and has gained my respect. The other point I think this thread highlights is the fact that people didn't realize that there are hotels in Santiago who indeed charge a lot of money. Moreover the hotels in Santiago are not the reserve for pilgrims as there are lots of tourists who visit too. Santiago afterall is a city for everyone servicing all kinds of budgets. This thread indeed is helpful.If the hotel is unnamed, this entire thread is just noise. It could be anywhere, or it could be nowhere -- no one is helped. A vital piece of information is missing, and without it all the rest is useless, empty air.
Hi Grayland. Well said! Thank you for keeping this thread open and for deleting the unhelpful posts. Personally, keeping the thread open is a good sign as it sends a message to everyone that this forum is also about emotional support, even at the individual level.....if a person is asking for it. The OP was getting things off his chest and this Forum should be a safe environment for him to do so.....for anyone for that matter. That is one reason why I have contributed to the discussion points. Again, thank you for your compassionate approach. I hope other posters may learn from it.Some posts that contain personal remarks directed at other members have been deleted.
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