Albergue : L'auberge du Pèlerin à SJPP

[Monasp]

Don't worry about reservation to l'auberge du pèlerin at SJPP. This albergue is closed

 

[Lucy Keenan]

Hi
I have a a reservation for this Albergue (25 Rue de la Citadelle) on the 25th April.
I have paid and have a confermation.

 

[MichelleElynHogan]

Lucy,

You may wish to re-confirm as I tried to book May 6 this year, 10 days ago and I just received a response now. Here it is;

Hello Michelle,
I'm sorry, the inn will be closed during the entire 2018 season.
cordially
Alain

If you still need a hostel, Beilari is just a few doors away.

 

[Lucy Keenan]

Thanks for this.
I have had a response from Alain, but i have indeed paid so i am trying to sort out a refund.
Lucy

 

[Rhysmike]

Lucy,

You may wish to re-confirm as I tried to book May 6 this year, 10 days ago and I just received a response now. Here it is;

Hello Michelle,
I'm sorry, the inn will be closed during the entire 2018 season.
cordially
Alain

If you still need a hostel, Beilari is just a few doors away.

Thank you. We also had a paid booking for Sunday 6th May ... not very good that the owner isn't contacting those with bookings. If it wasn't for this blog we would have fronted to a closed albergue.

 

[owms2323]

Thanks for this.
I have had a response from Alain, but i have indeed paid so i am trying to sort out a refund.
Lucy

Thanks for this.
I have had a response from Alain, but i have indeed paid so i am trying to sort out a refund.
Lucy

Beilari is great!

 

[bib]

OMG we've just discovered this albergue is closed! We had a paid reservation for 73 Euros for 2 people including dinner and breakfast on the 19th May. Now what?? Any suggestions for refund? We have tried to contact them but no answer.

Now we are going to try to boo somewhere else.

Bridget & Veronica

 

[Rhysmike]

OMG we've just discovered this albergue is closed! We had a paid reservation for 73 Euros for 2 people including dinner and breakfast on the 19th May. Now what?? Any suggestions for refund? We have tried to contact them but no answer.

Now we are going to try to boo somewhere else.

Bridget & Veronica

I have contacted them a few minutes ago and am trying to organise a refund. It seems like they have a sign on their web page saying they are closed for 2018, but the on-line system was (still?) taking reservations, taking payment and providing written confirmation.

 

[bib]

hmm frustrating isn't it...I suppose the reality is 'the camino takes...as well as gives' By the way I meant to write we are trying to 'book' somewhere else in the above post...didn't mean we were scary and trying to 'boo' people

 

[Rhysmike]

Don't worry about reservation to l'auberge du pèlerin at SJPP. This albergue is closed

You will have seen that a number of us have been caught out. I'm wondering if du Pelerin has an online system that accepts bookings and payment, and sends out a confirmation message, even though they will be closed in 2018?

 

[Lucy Keenan]

It seems that that is what is happening. The receipt looks completely kosher.
The owner says that the website says it's closed, but as you say it was processing bookings.
Most accommodation is closed for some of the year so there were no warning signals really.
Yes so grateful to this site.

 

[Deleted member 3000]

Any suggestions for refund?

If payment was by credit card, just dispute the charge.