That's unfortunate.
Conversely, I just tried the method
@trecile described, which I'm going to quote here so that it's in as many places as possible, and it worked a charm.
First you email
alertcops@interior.es .
In the email, I described in Google Translate Spanish that I am a pilgrim from Canada trying to validate the AlertCops application. I wrote that I could not receive the SMS validation code because Canadian telecoms do not allow SMS messages from the EU (being as brief and simple as possible because I was relying on Google translate). I wrote that I understand this is a common problem for North American pilgrims. I wrote that another pilgrim had described a solution after writing to AlertCops.
Then, I copied the solution that Trecile described, again in Google Translate Spanish. I asked if we could repeat this process for me.
Trecile's solution was:
To get validated in the APP follow next steps:
1. Open the Alertcops application and it will ask you for validation as in previous occasions.
2. Once the code has been requested, and without closing the application, open the email and reply to this thread indicating that you have requested the new validation code.
3. We have a 24 hour service that will answer the email as soon as possible and will proceed to provide the code.
4. Once the code is received, go to the Alertcops application, is very important that the Alertcops App stay open, or the validation process while begin again.
5. Enter the provided code and the validation process will be completed.
Here is the text of my email to AlertCops.
Buenos días,
Estoy intentando validar la aplicación AlertCops. No puedo recibir el código de validación de SMS porque las telecomunicaciones norteamericanos no permiten que lleguen mensajes SMS de la UE a mi teléfono. Entiendo que este problema es común para los peregrinos norteamericanos.
Un peregrino describió una solución que les escribió AlertCops, que copio aquí:
-----
1. Abre la aplicación Alertcops y te pedirá validación como en ocasiones anteriores.
2. Una vez solicitado el código, y sin cerrar la aplicación, abre el correo y responde a este hilo indicando que has solicitado el nuevo código de validación.
3. Disponemos de un servicio 24 horas que contestará el correo electrónico a la mayor brevedad y procederá a facilitarle el código.
4. Una vez recibido el código, acceda a la aplicación Alertcops, es muy importante que la App Alertcops permanezca abierta, o el proceso de validación comenzará nuevamente.
5. Ingrese el código proporcionado y se completará el proceso de validación.
-----
¿Podemos hacer esto conmigo para poder validar la aplicación AlertCops?
Muchas gracias!
They wrote back within 2 hours, but I was asleep. They asked for my phone make and model (e.g. iphone 12) and my phone number (don't forget to include the country code when you write back).
I wrote back apologizing for the delay and said that I had the app open and had requested the validation code. This would have been at about 4pm Spanish time, so a good hour for someone to be watching the alertcops email and reply.
Within 2 minutes, they replied back with the validation code. I was able to validate!
Now how to get my guardian validated is the question... I'd hate to bother AlertCops again to validate him as guardian :/