sanddreamer
New Member
- Time of past OR future Camino
- May-July 2013
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Lyndale said:Has anyone been able to contact Orisson in the last week or so. I have filled out their form three times and no response. This last time I did add that we would be willing to sleep in the tents in back . We are only taking liners - no pad or sleeping bag. Has anyone slept in the tents? What are they like? Also any suggestions on how to contact. At 66 and not wanting to walk all the way to Ronsevalles the first day, I would really like to get ahold of them. Thanks in advance. Lynda
I emailed and received a reply within 24 hours and within another few hours i had received the PayPal link and paid. This was a couple of weeks ago for a booking the night of the 29th August. Sorry to hear that you are having problems!I'm still trying Orisson. Ive mailed, I've phoned (they told me to email), emailed again. It has been weeks. Very frustrated any suggestions?
Hello Josephine.Hi Everyone, Doing my first Camino and am hoping to stay at the Orisson. Can you please post the website address as I have tried one that does'nt seem to work.
May thanks.
Hi Rose,Im feeling concerned as have sent 3 emails trying to book a bed at Orisson next Thurs 29th August but havent had a reply....yet! Unfortunately Im starting my Camino with a foot injury, so I wont be able to manage the distance from SJPDP to Roncevaux. Is there anywhere else to sleep if there is no space available at Orisson? Do other pilgrims have anything for bed bugs? Are they really a problem?
Thanks JochenHello Josephine.
Here is the phone number of refuge Orission:
http://www.refuge-orisson.com/auberge_compostelle_pays_basque_contact.php
Maybe they will answer you.
Buen Camino
Jochen
Just as Annie is going to do, ALWAYS confirm Orisson one or two days before arrival, or they will give your spot to someone else and you will not receive a refund. If you give them a tentative arrival time when you confirm, be sure it is several hours after you expect to arrive. I've seen them give away beds if someone didn't arrive by the time they said they would.
Not evil, I don't think, just a blend of business profit and courtesy to other pilgrims. They don't like holding beds and not getting paid, hence the requirement for prepayment, and they don't like to turn away pilgrims when they have an empty bed. Personally, it would be more customer-friendly if they returned your payment if they resell your bed, but they do tell you up front that the deposit is nonrefundable. They have not consulted with me on their business practices...This place seems evil.
This place seems evil.
I cannot understand why you do not consider the Valcarlos route.
This was the original way , NOT, St JPdP
If you can arrive early start on the GR65 from Le Puy, a few days before St.JPdP . The towns are easy reached from Biarritz and very friendly.
Walk the 3 short days to StJPdP , warming up, stay a day in this lovely town and then do the following:
1/ If you can't do 27km give your bag to the taxi and walk over the pass , if weather permitting.
2/ Take the lower route in the beautiful valley and stay in Valcarlos.
It is becoming popular and the town very welcoming of pilgrims.
When you get to Santo Domingo , look on the wall in cafe beside the Parador and see if St. JPdP is on the ancient painting of the Frances Camino....it's not/ Valcarlos is.
Hi Falcon269, thank you again for the Alsa bus schedule. I am considering staying one night in Madrid and leaving early to Pamplona. Questions: Do you know of any hostel close to the Av America bus station? And Is 21:50 too late to find an Albergue in Pamplona?Not evil, I don't think, just a blend of business profit and courtesy to other pilgrims. They don't like holding beds and not getting paid, hence the requirement for prepayment, and they don't like to turn away pilgrims when they have an empty bed. Personally, it would be more customer-friendly if they returned your payment if they resell your bed, but they do tell you up front that the deposit is nonrefundable. They have not consulted with me on their business practices...
HiHave any of you made reservations at Refuge Orisson recently? Like in 2013? I find a contact form on their website but no reservation page. I have contacted them...they say to use "paypal" to make the deposit. Ok. But HOW? No reserve form, link or anything. I'm stumped. Thanks for your assistance. Rick
OOPS! I just replied on another thread--this one may have been more appropriate. Seems that Orisson is quite popular--a month away from my Camino, and the Refuge is already booked full. So, it's all the way to Roncevalles for me...and lots of others. Does anyone know how far in advance to make a reservation at Orisson? Thanks!Have any of you made reservations at Refuge Orisson recently? Like in 2013? I find a contact form on their website but no reservation page. I have contacted them...they say to use "paypal" to make the deposit. Ok. But HOW? No reserve form, link or anything. I'm stumped. Thanks for your assistance. Rick
OOPS! I just replied on another thread--this one may have been more appropriate. Seems that Orisson is quite popular--a month away from my Camino, and the Refuge is already booked full. So, it's all the way to Roncevalles for me...and lots of others. Does anyone know how far in advance to make a reservation at Orisson? Thanks!
Hi
I sent a message on their online contact 1 day ago asking for a med and meal on the 12 May and received an email this morning with a paypal link which I paid. Easy. Perhaps you should send one again? Good luck
I have been trying to make a reservation for mid-May (2015) for several days now and have received no response of any kind. I have submitted my request via the comment section of their website as well as directly through their listed e-mail. I have written my request in French, Spanish, and English with no success. I tried phone as well, but my oral command of French is limited and my aural comprehension is worse. But he seemed to be saying "internet." I am getting the feeling that maybe they don't care much about advance reservations since they know they will dill up anyway. So I have come to the conclusion that I will not be able to break up that first day's journey, and that has me worried.Have any of you made reservations at Refuge Orisson recently? Like in 2013? I find a contact form on their website but no reservation page. I have contacted them...they say to use "paypal" to make the deposit. Ok. But HOW? No reserve form, link or anything. I'm stumped. Thanks for your assistance. Rick
I have been trying to make a reservation for mid-May (2015) for several days now and have received no response of any kind. .
I also booked with Orisson, for the end of September, 2015. .
So true, I tried to point this out to someone else who was dissing Jean-Jacques several months ago, to no avail.In the seven months Apr-Oct there are close to 4,000 bed nights, in the Alberque alone, one could imagine that the end of March is a very busy booking period -for the whole year, not to mention getting the alberque ready.
Besides I would suspect there is a certain amount of "brinksmanship" involved in the process dealing this the logistics of a high demand for certain date and waiting for one person to respond with a deposit before going on to the next request.
Exactement!The more you think about the logistics the more crazy it gets . In addition to dithering by us, you have time zone issues, global language issues, the natural reticence in paying upfront for accommodation, and I bet a unique set of peaks and troughs in planning, correspondence, booking etc.
I guess our expectation is for a direct, automated online booking system, with the required language mix, available 24/7/365 with payment facility, that alerts pilgrims if a cancellation allows a space to become free, alerts sent based on a specific algorithm that contacts earliest enquirer first allowing them 24hrs to respond - or perhaps all enquirers at the same time - first come first served basis?
Not very Camino , more hotel than Alberque and my brain now hurts
Well, I am still hoping for a response, but am on pins and needles waiting. That taxi idea back to St. Jean sounds like a good idea. I am currently booked into a small hotel in Pamplona on May 14, my arrival date in Madrid. And then two nights at the Auberge du Pelerin in SJ (15th,16th). So I was hoping to get a spot at Orisson on the 17th. I really want to take the high road, but Valcarlos might have to do. I don't want to wreck my feet by attempting too much on the first day. My return flight is July 1st, so I have plenty of time to poke along. It's that first day that really worries me.I have made a booking for the 8th April
I sent my first email via the website at 19:00hrs (local) 1st March
Jean- Jacques responded at 19:00hrs (local) 4th March with details and advising he would send an invoice that could be paid with PayPal.
Invoice arrived by email 12:00hrs ( local ) 5th March and paid same day
1st March was a Sunday, booking completed by the following Thursday. I don't know how long you have been waiting, I don't know if he now thinks he has three different bookings for you? But I would encourage you to keep faith.
It may be slower than we are used to But it is quintessentially Camino.
Well, I am still hoping for a response, but am on pins and needles waiting. That taxi idea back to St. Jean sounds like a good idea. I am currently booked into a small hotel in Pamplona on May 14, my arrival date in Madrid. And then two nights at the Auberge du Pelerin in SJ (15th,16th). So I was hoping to get a spot at Orisson on the 17th. I really want to take the high road, but Valcarlos might have to do. I don't want to wreck my feet by attempting too much on the first day. My return flight is July 1st, so I have plenty of time to poke along. It's that first day that really worries me.
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