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Hi all, Looking for some advice, my mother and I just got back from the pilgrims office in Santiago, took out our compostellas and distance certificates to find our last names have been spelt wrong on both, for both of us.
The man at the counter had been unfriendly and really rushed us, but he did take and look at our passports so I'm not sure how this happened. We bought the tubes too so all four papers were whisked straight into them to protect them from the rain and we didn't realise the error at the time.
After walking so far, waiting over 90 minutes, donating, and actually paying for the distance certificate honestly I'm just devastated.
What would you do? Should we go back and ask them about a replacement? Should we try for a new one even though our statistic has already been noted? Just forget it?
Coreyna
Go back and get it changed or you'll see that mistake for the rest of your lives.Hi all, Looking for some advice, my mother and I just got back from the pilgrims office in Santiago, took out our compostellas and distance certificates to find our last names have been spelt wrong on both, for both of us.
The man at the counter had been unfriendly and really rushed us, but he did take and look at our passports so I'm not sure how this happened. We bought the tubes too so all four papers were whisked straight into them to protect them from the rain and we didn't realise the error at the time.
After walking so far, waiting over 90 minutes, donating, and actually paying for the distance certificate honestly I'm just devastated.
What would you do? Should we go back and ask them about a replacement? Should we try for a new one even though our statistic has already been noted? Just forget it?
Coreyna
But they always type the name differently on the Compostelas. So I guess that is what you got as well. I have it on all my 5 compostelas.
The text of the Compostela is written in Latin and it is the tradition of the Pilgrims’ Office to write the pilgrim’s name in Latin (ref: http://peregrinossantiago.es/eng/pilgrimage/the-compostela/).
Thanks guys, it's definitely not that, it's the last name/surname and it's wrong on both the compostellas and the distance certificate (which isn't translated)As I recall, first names at least are translated into the closest Latin equivalent. Not sure if that covers your situation though.
Thanks Tinca, we will go back, just feel so stupid that we didn't insist on looking at the time, didn't want to hold up the line. Have a full day tour booked tomorrow, and exhausted now so it will have to be Friday morning. Nevermind, and Buen Camino, thanks for the answers allStrange question. Go back, explain the issue and ask for replacements. Check the spelling of your surnames on your credencial while you are about it.
Aha, the surnames should be right. Then I guess you have to go back if you want them corrected.Thanks guys, it's definitely not that, it's the last name/surname and it's wrong on both the compostellas and the distance certificate (which isn't translated)
Also just double checked credentials and passports and spelling is definitely correct on all so i guess he just misread or something when he was doing themStrange question. Go back, explain the issue and ask for replacements. Check the spelling of your surnames on your credencial while you are about it.
Obviously it had been a very busy day, if you say you had to wait 90 minutes before being attended! And presumably you were t at the end of the line!Hi all, Looking for some advice, my mother and I just got back from the pilgrims office in Santiago, took out our compostellas and distance certificates to find our last names have been spelt wrong on both, for both of us.
The man at the counter had been unfriendly and really rushed us, but he did take and look at our passports so I'm not sure how this happened. We bought the tubes too so all four papers were whisked straight into them to protect them from the rain and we didn't realise the error at the time.
After walking so far, waiting over 90 minutes, donating, and actually paying for the distance certificate honestly I'm just devastated.
What would you do? Should we go back and ask them about a replacement? Should we try for a new one even though our statistic has already been noted? Just forget it?
Coreyna
Obviously it had been a very busy day, if you say you had to wait 90 minutes before being attended! And presumably you were t at the end of the line!
Yes, you should contact the Pilgrim's office, point out the mistake and they will issue new one!
If, by chance you are not talking about you surname, but one of your first given names, then yes, they will not have been spelt as you thought!
Was your distance certificate ( because you paid for it) more important than your Compostella?
When I worked in the Pilgrim's Office, people also left a donation in the donation boxes! That was before the days if thus Long Distance Certificate!
One of my companion's last name was "Kay" an alternative form of the Scottish "McKay." It was translated as "Katherina." So they do translate last names if they are in their book of Latin names. He noticed, requested a change, and got one without complaint by the Pilgrim Office.Are you sure the names aren't simply in Latin?
Hi all, Looking for some advice, my mother and I just got back from the pilgrims office in Santiago, took out our compostellas and distance certificates to find our last names have been spelt wrong on both, for both of us.
The man at the counter had been unfriendly and really rushed us, but he did take and look at our passports so I'm not sure how this happened. We bought the tubes too so all four papers were whisked straight into them to protect them from the rain and we didn't realise the error at the time.
After walking so far, waiting over 90 minutes, donating, and actually paying for the distance certificate honestly I'm just devastated.
What would you do? Should we go back and ask them about a replacement? Should we try for a new one even though our statistic has already been noted? Just forget it?
Coreyna
All I can do is commiserate with you. Last year after waiting an hour, the guy asked for my national passport, scribbled my name on it and handed it back without looking up at me or interrupting his conversation with the guy next to him. His handwriting was worse than mine - and mine is atrocious. A true department of motor vehicles experience. And don't get me started about those crappy tubes. The paper gets tucked into the tube so it's hard to get the compostela out without damaging it. 2€! Please.Hi all, Looking for some advice, my mother and I just got back from the pilgrims office in Santiago, took out our compostellas and distance certificates to find our last names have been spelt wrong on both, for both of us.
The man at the counter had been unfriendly and really rushed us, but he did take and look at our passports so I'm not sure how this happened. We bought the tubes too so all four papers were whisked straight into them to protect them from the rain and we didn't realise the error at the time.
After walking so far, waiting over 90 minutes, donating, and actually paying for the distance certificate honestly I'm just devastated.
What would you do? Should we go back and ask them about a replacement? Should we try for a new one even though our statistic has already been noted? Just forget it?
Coreyna
Lol Steven I'm sorry to hear that, that was exactly our experience and it was such a shock given the kindness we've encountered everywhere else on our Camino. I think he was just stressed, I hadn't wanted to comment on the handwriting but it was soooo bad and the tube was as troublesome as you said, I think I'll just use our dry sack for the replacements.All I can do is commiserate with you. Last year after waiting an hour, the guy asked for my national passport, scribbled my name on it and handed it back without looking up at me or interrupting his conversation with the guy next to him. His handwriting was worse than mine - and mine is atrocious. A true department of motor vehicles experience. And don't get me started about those crappy tubes. The paper gets tucked into the tube so it's hard to get the compostela out without damaging it. 2€! Please.
Pity about your name not bring written in Latin ( if it's an 'easy' name to translate).Last month they just quickly wrote my name. No Latin, no fancy calligraphy.
The new pilgrim's office seemed a bit less ceremonial and more business.
But they did spell my name correctly. I guess that's a plus.
The cafe Americano I received instead of espresso as a cafe con leche almost ruined my camino. Life is so much harder than we ever thought it would be.Really, if this is the biggest disappointment of your camino, you maybe ought to be thankful!
Well said. I find myself getting more than a little cross at the way some of the forum members begin to start criticizing either the volunteers at the pilgrim office, or some of the Hospitaleros along the way.......We ALL have bad days, we have ALL experienced working 'under the pump' and so, a little politeness, leeway and understanding would not go astray I feel for the original Poster here about the way her name was misspelt, but her question was answered in a polite and friendly manner initially........then the not so nice response came and this was further fuelled by others......Please guys, remember that some of those volunteers would have been sitting behind those desks for as long, if not longer than those of you waiting in the every growing queues......just my 'two bob's worth here...Try to remember that most of the people doing the work behind the desk are volunteers, under a lot of pressure. They aren't "professionals," they are doing this out of the goodness of their hearts, so we can't get too upset at them.
Really, if this is the biggest disappointment of your camino, you maybe ought to be thankful!
The cafe Americano I received instead of espresso as a cafe con leche almost ruined my camino. Life is so much harder than we ever thought it would be.
Regardless of how some of us may or may not feel, the Original poster here, has a right to feel disappointed...it is not up to any of us to denigrate or to make fun of something which is quite obviously very meaningful to her..and I think that it is disrespectful to do so. This is meant to be a forum where folk can feel free to come and ask questions and express their feelings and, in return, to be given support and understanding.
I beg to differ but don't want to point the finger directly at anyone, but, I would suggest that you perhaps go back and re-read - a couple of the comments Were insensitive - I don't want to get involved in backwards and forwards arguments so will now stay quiet here.I totally agree with you... But, I think a lot of us have already given answers to what could be done to sort out the compostela spelling problem of the poster. The other posts are just random opinions. I dont think that make fun or denigrate anyones feelings at all. As a mater of fact I think that a forum, besides helping people with their questions is indeed a place for everyone to express their feelings , ideas and opinions... Off course one needs to be careful not to ofend anyone else. But I think at least in this post that wasnt the case at all.
Ultreia, SUseia!
I agree. Helpful solutions posted. Solution found. New compostela issued. Of course we all would be upset if the incident occurred to us, and sympathy was offered repeatedly. Everyone who read the incident will now check the spelling before leaving the Pilgrim Office counter, as the OP has admitted would have been the most prudent course of action to completely prevent it. Of all the things that can occur on the Camino, from Denise to inhaling a gnat, it was just one more thing, and certainly was not an irremediable tragedy. A sense of proportion is always useful in the Forum and on the Camino.I think a lot of us have already given answers to what could be done to sort out the compostela spelling problem of the poster.
This was my initial reaction, too, but realize everyone is different. Heck, I didn't attend either college or MBA graduation ceremonies - pomp and circumstance isn't important to me.Really, if this is the biggest disappointment of your camino, you maybe ought to be thankful!
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