ARAG will reimburse, up to a maximum limit of € 300, the costs of a new ticket, in cases a public transport connection is missed due to the delay of an ALSA bus.
In order for this coverage to be applicable, there must be a difference between the Alsa bus expected arrival time and the departure time of the connecting transport of more than three hours. The hotel and maintenance expenses incurred during the wait for this connection will also be covered, for a total amount of up to € 100.
For the processing of this claim, the Insured Party must present supporting documents issued by the Owning Body of the means of transport certifying the delay, as well as the original invoices of the expenses incurred.
This compensation will be paid provided it has not already been covered by the Transport Company.
Expenses incurred in a location other than where the Insured Party must wait for the new connection are not covered by this policy.
Cancellations for transportations departures will not be covered by this policy, i.e. not travelling in the planned mode of transport in which at least one seat was reserved.