Any idea how to use Wise Pilgrim - Portuguese app?

[CaminoPB]

(1) The opening screen has a bunch of overlapping text blocking out other text, as shown. (2) I downloaded and unpacked the Portuguese Route map but can't find it. (3) When I press "The Central" button on the main screen, it pulls up "The Coastal" instead. (4) I can't find customer support to answer these questions.

Do you have any ideas for a better/easier app that you prefer?

 

[trecile]

The developer of the app is a forum member. Hopefully @wisepilgrim will see your post.

 

[trecile]

As far as our their apps go I like Buen Camino a lot. I use both it and Wise Pilgrim.

APP del Camino de Santiago Buen Camino 2014 - 2024

Aplicación del Camino de Santiago profesional, con mapas, perfiles, alojamientos, planificador de etapas, a pie o en bici (Btt), en idiomas y actualizada.

www.editorialbuencamino.com

 

[CaminoPB]

The developer of the app is a forum member. Hopefully @wisepilgrim will see your post.

Thank you kindly. I want to use the app because I hear people like it. I can also try to message him directly.

 

[jungleboy]

There is some sort of problem with your particular version. It should look like this:

 

[trecile]

I've been able to fix (sort of) a similar problem with another app by changing the settings on my phone. I don't know if it's the same on an iPhone, but I can change the default text size on my phone. However, this can affect how some apps appear on the screen. You might see if changing that setting does anything.
It's a sort of fix because it's annoying to have to change the phone's settings for one app.

 

[wisepilgrim]

Yikes!

It looks like you have the text on your phone set to magnify. Such magnifications should not affect this screen though, so something has gone wrong. I will do some testing and find a solution.

In the meantime, have a look at your accessibility settings to see if there is a possible compromise for the time being.

And my apologies for the trouble!

 

[henrythedog]

The only time I had an issue with one of the excellent Wise Pilgrim apps; I deleted it; shut down and restarted my ‘phone and reloaded the app.

I suppose that’s the old ‘turn it off and on again’ solution.

 

[wisepilgrim]

Following up on this, I have found a solution and am writing it into the code now. You can expect an update this week... it usually takes Apple a few days to approve changes to apps.

Thanks for the notice!
... and for the support

 

[TaijiPilgrim]

(1) The opening screen has a bunch of overlapping text blocking out other text, as shown. (2) I downloaded and unpacked the Portuguese Route map but can't find it. (3) When I press "The Central" button on the main screen, it pulls up "The Coastal" instead. (4) I can't find customer support to answer these questions.

Do you have any ideas for a better/easier app that you prefer?
View attachment 133081

I have had the same experience with the app. Could you please update us when and if you find a solution.

 

[trecile]

I have had the same experience with the app. Could you please update us when and if you find a solution.

Fortunately, the creator of the app is on it!

Following up on this, I have found a solution and am writing it into the code now. You can expect an update this week... it usually takes Apple a few days to approve changes to apps.

Thanks for the notice!
... and for the support

 

[jfryxell]

(1) The opening screen has a bunch of overlapping text blocking out other text, as shown. (2) I downloaded and unpacked the Portuguese Route map but can't find it. (3) When I press "The Central" button on the main screen, it pulls up "The Coastal" instead. (4) I can't find customer support to answer these questions.

Do you have any ideas for a better/easier app that you prefer?
View attachment 133081

Just a thought.. have you tried deleting app and reloading

 

[taigirl]

(1) The opening screen has a bunch of overlapping text blocking out other text, as shown. (2) I downloaded and unpacked the Portuguese Route map but can't find it. (3) When I press "The Central" button on the main screen, it pulls up "The Coastal" instead. (4) I can't find customer support to answer these questions.

Do you have any ideas for a better/easier app that you prefer?
View attachment 133081

I also downloaded this and am totally confused as how to use it. Click on one town or route and another comes up ?????

 

[CaminoPB]

Following up on this, I have found a solution and am writing it into the code now. You can expect an update this week... it usually takes Apple a few days to approve changes to apps.

Thanks for the notice!
... and for the support

Great! Thank you so very much.

 

[wisepilgrim]

The iOS version of the Portugués app has been approved by Apple in record time. @CaminoPB and anybody else using text magnification can now download the update.

Buen Camino!

 

[trecile]

Since @wisepilgrim has fixed the problem in the app I will close this thread.