ProfessorUnfast
New Member
- Time of past OR future Camino
- 2016, 2019, May 2023 upcoming
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Great advice on taking a photo.Which company did you use? I would contact them directly. The transfer envelopes in reception will have their contact details.
Mine was once temporarily lost when someone reached into the van and ripped off/stole the envelope. I contacted them, and they delivered my bag. They'd been left with 3 bags minus envelopes.
If that doesn't work, check where you are staying that someone hasn't put them somewhere different.
I have heard of that happening.
I only use bag transport occasionally, and now photograph the envelope in case I need to follow up. If you use it all the time they tend to remember you, but sporadically probably not.
Doug,This is a little puzzling, because I have always assumed that a bag is going to be labelled with its destination, and would normally be delivered there unless there is some confusion where two places have similar names.
I am wondering what the best way to start such a search might be, but it seems you are going to need to be contacting either the many albergues where bags might have been delivered, or perhaps fewer transport companies to find out where they delivered bags on the day in question. If you take the latter approach, you might have fewer albergues or hotels to contact, but I expect that this is what you might have to do anyway. As @Anamiri has suggested, starting with the company you thought was going to pick up the bag would be a good approach.
It may be that companies don't record where deliveries are made, leaving it up to the drivers involved. This would involve the companies contacting the drivers, or letting you contact them, which might complicate things.
You might also find that a place that has an unclaimed bag will investigate that, and if there are sufficient contact details provided on the outside of the bag, attempt to contact you. This would, of course, be preferable to the alternative treatment for a large parcel that arrives and isn't claimed by a guest.
I use tiledI’m planning on Air Tags.
Check the municipal. Last week my friend put the town on the envelope, but forgot to put the name of the albergue. When the currier doesn’t know where to take a backpack, they drop off at the municipal.Hi,
Someone in my group didn’t receive their luggage transfer from Albergue Mirador de Pedrouzo to O KM Albergue in Santiago de Compostela.
The concierge in O Pedrouzo doesn’t know what happened and which company picked it up, but it was collected.
Does anyone have any ideas how to track this down?
Bus tour says it all!We found it!
TL: DR—my group member put the wrong hotel name, and the company did nothing wrong.
I couldn’t post sooner due to no WiFi.
The group member put the wrong hotel name on the ticket. Why? I don’t know. I will just assume she was too tired from the Camino.
We were able to narrow down which delivery company it was. They checked with their driver and found it.
We said we’d take a taxi to pick it up, but by the time we returned from our bus tour, they had already picked it up and delivered to our Albergue.
Thanks to all for your ideas and your concern.
Lessons learned:
1: take a photo of the tag
2: have another group member review the tag to ensure it is correctly addressed.
Thanks again!
Totes.Bus tour says it all!
Good adviceWe found it!
TL: DR—my group member put the wrong hotel name, and the company did nothing wrong.
I couldn’t post sooner due to no WiFi.
The group member put the wrong hotel name on the ticket. Why? I don’t know. I will just assume she was too tired from the Camino.
We were able to narrow down which delivery company it was. They checked with their driver and found it.
We said we’d take a taxi to pick it up, but by the time we returned from our bus tour, they had already picked it up and delivered to our Albergue.
Thanks to all for your ideas and your concern.
Lessons learned:
1: take a photo of the tag
2: have another group member review the tag to ensure it is correctly addressed.
Thanks again!
There are a couple of forum threads on using Air Tags. In one I suggested using two per pack, one rather obvious and the other hidden, perhaps by being placed under a sewn on patch. If your pack is stolen with some good luck following your bad luck only the obvious tag would be tossed away. As a bonus you could have the obvious tag registered with the iPhone of a friend at home who wants to follow your journey.I’m planning on Air Tags.
I just used air tags on everything - even located my sticks when I’d left them behind in a drugstore!! Invaluable little gadgetsI’m planning on Air Tags.
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